topic Re: Infinitely Loading When Opening Assemblies in Inventor Forum

Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Tue, 13 Aug 2024 00:01:00 GMT

Inventor has developed the lovely habit of loading infinitely, requiring a hard close, when opening assemblies from either Vault or the model tree. Memory and CPU usage remains normal. I can't wait to see if it will resolve unattended and am forced to restart Inventor to fix it which is not guaranteed. There is no error message or pattern to this other than it happens about every fifth open. Of course, this is insanely disruptive.

I assume the latest patch was the cause.

Re: Infinitely Loading When Opening Assemblies

mluterman — Wed, 14 Aug 2024 19:08:58 GMT

Try diagnosing this by making a dedicated Project file pointing only to the areas (read: folders) of concern.
Secondly, do a pack-and-go on the project and place it on your desktop and see if it you can open it locally with no issues (you might want to also make a dedicated Project file pointing to your local drive if needed; to isolate it from the server-if you have your files stored there).

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Wed, 14 Aug 2024 19:11:42 GMT

Even if this solved it, I can't use this advice. This project is used by many other engineers who have no problems. There is no way I can edit the project file at this time.

Re: Infinitely Loading When Opening Assemblies

mluterman — Wed, 14 Aug 2024 19:20:37 GMT

Just a thought - do the other engineers have the latest patch also? Otherwise, it seems like the issue is with your machine/setup.

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Wed, 14 Aug 2024 19:23:22 GMT

I assume they do. They also have regular issues of many kinds. It's not their responsibility to help me with Autodesk's stability issues.

Re: Infinitely Loading When Opening Assemblies

Frederick_Law — Wed, 14 Aug 2024 19:43:18 GMT

@cstarker6VCG4 wrote:
I assume they do. They also have regular issues of many kinds. It's not their responsibility to help me with Autodesk's stability issues.

That's part of trouble shooting.

Lot's of times, during trouble shooting user found out it's not a problem with the software.

Sometime user found how to recreate the problem and fix in next patch.

Of course there are times user can't find or reproduce the problem.

You miles might vary 😉

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Wed, 14 Aug 2024 19:46:43 GMT

There's been a miscommunication here. I can't bother other engineers with my problem. Any solutions that require another client are out. I came here to report the problem to AutoDesk and for advice on what I alone can do.

Re: Infinitely Loading When Opening Assemblies

andrewiv — Thu, 15 Aug 2024 12:00:05 GMT

When you say infinitely loading, do you mean that it is locked up and won't respond? When this happens, and you click in the Inventor window do you hear a ding sound?

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Thu, 15 Aug 2024 16:06:33 GMT

It's not frozen, but my cursor is in "load only" mode and nothing can be interacted with via cursor or keyboard. Windows does NOT consider it to be unresponsive. I don't have sound enabled so I don't know if there is a dinging sound.

Re: Infinitely Loading When Opening Assemblies

andrewiv — Thu, 15 Aug 2024 21:54:04 GMT

OK, see if this works. When it locks up like that, Press Alt+Space and then the M key and then press and hold the left or right arrow key for a few seconds and then move your mouse. If a dialog box has popped up off the screen it will behave in a similar fashion to what you're describing and using this method it will bring the dialog back on the screen and then you can interact with it.

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Thu, 15 Aug 2024 22:26:09 GMT

This brought up a search for every folder, application, and shortcut that starts with "M" and that's hundreds of results... not helpful. I am pretty sure there is no off-screen message because nothing of the sort shows up in the Alt-Tab window summary.

Re: Infinitely Loading When Opening Assemblies

BDCollett — Thu, 15 Aug 2024 22:33:03 GMT

Ok first, as I did not see it mentioned at all. What version of Inventor/Vault. Can we assume by "latest patch" you mean Inventor 2025.1?

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Thu, 15 Aug 2024 22:34:45 GMT

Not the latest, I guess.

Re: Infinitely Loading When Opening Assemblies

BDCollett — Fri, 16 Aug 2024 02:03:11 GMT

@cstarker6VCG4 wrote:
Not the latest, I guess.

2024.3.1 is the latest for 2024

Try updating to that first.

Re: Infinitely Loading When Opening Assemblies

johnsonshiue — Fri, 16 Aug 2024 15:57:50 GMT

Hi! We have heard similar complaints of this behavior for years. But we cannot reproduce it internally. I don't think it is specific to an update or a release. It could be related to the local environment.

Here is something I would try. Close Inventor and go to Windows Control Panel -> System -> Advanced System Settings -> Environment Variables -> create "DYNAMIC_LOAD_APPLETS" and set it to 0.

By setting this variable, Inventor will load all core dlls on startup (it may slow down start up a second or two, mostly negligible), as opposed to loading dlls on demand.

Does it work better now?

Many thanks!

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Fri, 16 Aug 2024 17:16:56 GMT

Dang. I did what you said and it's still happening.

Is there some way to force Inventor to dump it's memory so we have something to work with? The lack of an error message is really hampering this.

I just realized that this is almost exclusively happening when deleting parts from an assembly. I hope that helps.

Re: Infinitely Loading When Opening Assemblies

johnsonshiue — Mon, 19 Aug 2024 19:43:13 GMT

Hi! Does it happen to a particular assembly or any assembly? This could be file-specific. You may need to share the files with me johnson.shiue@autodesk.com so I can understand the behavior better.

Many thanks!

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Mon, 19 Aug 2024 19:45:14 GMT

It happens once for nearly every assembly I open since it started. It's important to note that it never happens more than once per session per assembly. If it was only a single assembly, I would not post about it.

Re: Infinitely Loading When Opening Assemblies

cstarker6VCG4 — Fri, 20 Sep 2024 17:42:04 GMT

This is happening for every 3rd assembly now and getting worse. Re-opening or restarting almost never fixes it. I'm getting pretty close to re-installing Inventor now.

I have cleared every temp folder related to Inventor I can find. Could this be related to our Vault database?

This is an insane bug. I have no choice but to bump this thread continuously until a proper fix is posted/patched in.

Re: Infinitely Loading When Opening Assemblies

johnsonshiue — Fri, 20 Sep 2024 20:32:48 GMT

Hi! Then I suggest you install Microsoft Process Monitor and record a log of opening the assembly. Share the log with me (johnson.shiue@autodesk.com) directly. The log might help pinpoint where the exact issue is.

Many thanks!