topic Re: Home base button does not work in Inventor Forum

Home base button does not work

Anonymous — Fri, 12 Jun 2020 06:24:02 GMT

I recently installed the 2020.3 update and i found that the home button is broken. When I open inventor application the programme freezes and all that appear is a grey window with all the icons on top and the home tab at the bottom.

I can open a part, assembly and IDW file individualy but when I close the tabs and press the home button the same problem occurs. The programme freezes. Inventor does not crash and closes.

Any ideas?

Re: Home base button does not work

mdavis22569 — Fri, 12 Jun 2020 10:58:10 GMT

Hi @Anonymous

Try the Inventor Reset Utility

https://knowledge.autodesk.com/support/inventor/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-use-Inventor-Reset-Utility-to-reset-the-local-environment-for-a-Windows-User-Account-Inventor.html

Re: Home base button does not work

johnsonshiue — Fri, 12 Jun 2020 21:16:36 GMT

Hi! It is possible the My Home page was corrupted somehow. Our framework expert shared a trick with me. Here is what you do.

Close Inventor and go to File Explorer and the following folder.

“C:\Users\<username>\AppData\Roaming\Autodesk\Inventor 2020”

Delete "myhome.json"

Restart Inventor.

Does it work now?

Many thanks!

Re: Home base button does not work

Anonymous — Tue, 16 Jun 2020 06:04:35 GMT

@mdavis22569 This did not solve the problem. The same thing occurs

Re: Home base button does not work

Anonymous — Tue, 16 Jun 2020 06:08:14 GMT

@johnsonshiue . I did this , but still when I press the home buuton Inventor freezes.

Re: Home base button does not work

mdavis22569 — Tue, 16 Jun 2020 10:25:26 GMT

Do you have any addin's or iLogic?

Re: Home base button does not work

johnsonshiue — Tue, 16 Jun 2020 21:32:56 GMT

Hi! It sounds like your machine is blocked from accessing a web page (My Home is a local web page). Make sure all critical Windows updates are installed and follow the instruction below to see if it works better.

https://knowledge.autodesk.com/support/inventor/troubleshooting/caas/sfdcarticles/sfdcarticles/Inventor-hangs-and-cursor-flashing-after-launch-the-home-page-does-not-open.html

Many thanks!

Re: Home base button does not work

Anonymous — Wed, 17 Jun 2020 07:35:00 GMT

All the window updates are installed and I followed the instuction. I am now able to open Inventor application and is open successfully, but still when I then press the Home button Inventor freezes and the cursor is flashing.

Re: Home base button does not work

rafael.barata — Thu, 09 Jul 2020 08:39:40 GMT

Hello,

I have exactly the same issue.

Any news about this topic?

Thanks.

Re: Home base button does not work

CGBenner — Thu, 09 Jul 2020 14:19:45 GMT

@rafael.barata @Anonymous

Hey guys,.. try this. Right click on the Inventor shortcut icon -> Properties -> Compatibility -> Run as Admin... then try to open Inventor, does this help?

Re: Home base button does not work

rafael.barata — Thu, 09 Jul 2020 18:01:19 GMT

@CGBenner

Thanks for your reply.

I tried that but it did not work. Do you have any other idea?

Re: Home base button does not work

CGBenner — Thu, 09 Jul 2020 18:25:37 GMT

@rafael.barata @Anonymous

Can I ask what browser you are both using?

Re: Home base button does not work

Scott.Hawkins — Tue, 11 May 2021 15:47:10 GMT

When you say the icons at the top still appear do you mean the buttons on the ribbon?
If you close the Home tab so that the home tab is no longer visible at the bottom and then press the Home button, does anything change?

Re: Home base button does not work

E.Leijer — Tue, 10 Aug 2021 11:46:15 GMT

Did you solve this problem? I got the same 😞

Re: Home base button does not work

rafael.barata — Tue, 10 Aug 2021 11:52:44 GMT

Yes. Uninstall every update until 2020.3 (including) and try. I think this was what I did. Then reinstall them again.

Re: Home base button does not work

E.Leijer — Tue, 10 Aug 2021 11:56:45 GMT

Thanks! I'll try that 🙂