topic Cant annotate drawing view for this part without inventor freezing up in Inventor Forum

Cant annotate drawing view for this part without inventor freezing up

Anonymous — Wed, 27 Jan 2021 17:14:41 GMT

When I create a drawing view for this part that includes a flat pattern it freezes up when I place a single dimension annotation. It forces me to force close inventor. I will include the part file for any who wants to try.

Inventor Pro 2021 with the latest patches.

Intel Xeon E-2276M

Windows 10

64GB RAM

RTX Quadro 4000

Re: Cant annotate drawing view for this part without inventor freezing up

CGBenner — Wed, 27 Jan 2021 17:47:58 GMT

@Anonymous

When this happens do you get a Crash Error Report?

Re: Cant annotate drawing view for this part without inventor freezing up

Anonymous — Wed, 27 Jan 2021 17:49:37 GMT

No, Inventor simply stays frozen and im forced to close inventor via task manager

Re: Cant annotate drawing view for this part without inventor freezing up

CGBenner — Wed, 27 Jan 2021 17:57:00 GMT

@Anonymous

Ok,... thanks for that info.

I downloaded your part, and I am not able to reproduce this. What version of Inventor are you using, and can you give us a breakdown of your system specs? Are you up to date on all product updates?

Re: Cant annotate drawing view for this part without inventor freezing up

SBix26 — Wed, 27 Jan 2021 22:21:17 GMT

I, too, am not having any trouble placing dimensions on a drawing made from this part. Is it possible that you have the option Edit dimension when created checked, and that the Edit Dimension dialog is appearing off screen waiting for your response? What happens if you hit Enter or Escape?

Sam B
Inventor Pro 2021.2.1 | Windows 10 Home 2004
LinkedIn

Re: Cant annotate drawing view for this part without inventor freezing up

johnsonshiue — Thu, 28 Jan 2021 00:55:13 GMT

Hi! This could be hardware related. Please make sure all critical Windows updates are installed and the graphics driver is updated. Also update any other hardware driver like 3DConnexion device.

Many thanks!

Re: Cant annotate drawing view for this part without inventor freezing up

Anonymous — Thu, 28 Jan 2021 15:27:29 GMT

all drivers and updates are installed, thanks all for looking into this for me. I simply try to make drawing from the part and when I go to place a dimension the whole program freezes and does not respond. There are no windows that prompt anything for me.

Re: Cant annotate drawing view for this part without inventor freezing up

SBix26 — Thu, 28 Jan 2021 16:59:18 GMT

What happens if you hit Enter or Escape when Inventor freezes?

Sam B
Inventor Pro 2021.2.1 | Windows 10 Home 2004
LinkedIn

Re: Cant annotate drawing view for this part without inventor freezing up

johnsonshiue — Thu, 28 Jan 2021 22:16:05 GMT

Hi! Could you record a video or screencast showing the behavior? I am still clueless at the moment. Is it possible another application takes away the cursor focus from time to time?

Many thanks!

Re: Cant annotate drawing view for this part without inventor freezing up

jfildes — Thu, 13 May 2021 14:32:22 GMT

I've got some guys that are having similar problems with Inventor 2019. They work on a drawing and move along fine, then suddenly (seemingly at random because I can't reproduce it but I've witnessed the behavior on their machines), they will go to add a dimension, a leader, a balloon, or edit text and Inventor will hang up. If they are able to add a dimension but then hit "ESC", it freezes. Saving will restore functionality, as will an "undo". I've got 15 users I help support and only 3 of them are having these issues.

What we've tried:

Install all updates.

Full Uninstall/Reinstall

Disable iLogic.

Disable Add-ins.

Search for hidden dialog boxes on freeze (the old Alt+space, M, Arrow Key trick).

No dice on any of it. It seems like once you have that first hang you get stuck in an loop and it will happen every time. But it's not all our users. Our IT department and myself are really scratching our heads on this one.

Edit: To be clear, there isn't a crash. Inventor just hangs. Almost like the screen isn't updating. It's been a frustrating few weeks since this has started and we haven't been able to reliably replicate the problem or narrow down the cause. This happens on existing drawings and new drawings.

Re: Cant annotate drawing view for this part without inventor freezing up

johnsonshiue — Thu, 13 May 2021 21:11:27 GMT

Hi! Please make sure all critical Windows updates are installed. Are the files stored in the network shared drive? Are the appearance and material libraries on the shared drive too?

Many thanks!

Re: Cant annotate drawing view for this part without inventor freezing up

jfildes — Mon, 17 May 2021 12:29:08 GMT

After a lot of investigation into what was going wrong, we determined that it was from an iLogic rule that was doing a check to see if the drawing was checked in or out of vault. Apparently this rule was modifying the selection set filters somehow and giving the appearance of freezing but wasn't actually freezing the drawing. We turned the vault check portion of the iLogic off and everything returned to functioning properly.