topic Re: Unable to download AutoCAD LT 2017 in Installation & Licensing Forum

Unable to download AutoCAD LT 2017

Anonymous — Sun, 18 Dec 2016 23:33:13 GMT

I'm trying to download and install my seat of AutoCAD but it goes part way then errors. I turned off the firewall to allow for it to install but still nothing. I'm running windows 10. I was able to install the REVIT LT but not the library, but that is another issue.

thanks

Re: Unable to download AutoCAD LT 2017

lynn_zhang — Mon, 19 Dec 2016 01:31:17 GMT

Hi @Anonymous

Please also disable your anti-virus program (if any), and re-download the software from our Virtual Agent (click on Download Links, choose product and version). Then try the installation again.

Re: Unable to download AutoCAD LT 2017

natasha.l — Mon, 19 Dec 2016 19:37:06 GMT

Hello @gaughan101,

As @lynn.zhang mentioned try installing via the Autodesk Virtual agent it is a more reliable method of download. To add to the information I have provided some steps that will help prepare your system for a successful download.

Log in as an Administrator
Temporarily disable your Antivirus software
Temporarily disable UAC
Download via the Autodesk Virtual Agent
Locate the download folder and extract (double click) part _001_00X.sfx.exe. If you have a permission issue right click and select, Run as administrator
Files will be directed to C:\Autodesk
Follow the prompts to install the program

If you continue to have an issue use:

AIDA Autodesk® Installation Diagnostic Assistant is intended to provide assistance in identifying the root cause and providing a suggested solution.

-Right click > Run as admin.

-Clean Temp Folder

Download Link: http://www.autodesk.com/aida > Select "Create Zip File"

Please keep us posted on your progress.