topic RE: Autocad 2017 installation issue in Installation & Licensing Forum

Autocad 2017 installation issue

Anonymous — Fri, 23 Dec 2016 05:47:02 GMT

Hi All and Support,

I need some help on AutoCAD 2017 installation. I had downloaded the offline process but when I run it from any PC it takes forever to try to download and install. I reckon the internet speeds is an issue at this site.

So, what I'm asking is there a FULL sized Installation file that I can download from elsewhere and just copy into a USB stick and bring to the other site with the network speed issue?

Thank you in advance and Merry Christmas too.

thx,
Suds

RE: Autocad 2017 installation issue

Otto — Fri, 23 Dec 2016 05:48:12 GMT

Hello sudstech and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Download Finder

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

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Re: Autocad 2017 installation issue

Mark.Lancaster — Fri, 23 Dec 2016 12:41:51 GMT

@Anonymous

Welcome to the community...

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.

Re: Autocad 2017 installation issue

natasha.l — Tue, 27 Dec 2016 20:13:08 GMT

Hello @Anonymous,

As @Mark.Lancaster mentioned you can use the Autodesk Virtual Agent to download, you can use the .exe files found there and copy them to the USB drive and extract the install files on the computer you wish to install the product on.

Please let us know if this helped resolve the issue.