topic Re: Installation Error in Installation & Licensing Forum

Installation Error

Anonymous — Mon, 09 Jan 2017 21:02:53 GMT

I have tried to install AutoCAD twice now, failed both times, received error logs. I uninstalled the previously downloaded files after the first failed attempt and even set my laptop to a new restore point. I have attached the error log for anyone's use. Not sure why it's failing.

Please help.

Thanks.

Re: Installation Error

Alexander.Rivilis — Mon, 09 Jan 2017 22:05:45 GMT

You can use Autodesk Virtual Agent in order to download full version and install AutoCAD.

Instruction: Installing Autodesk products from the Virtual Agent

Hope it help you.

Re: Installation Error

TravisNave — Mon, 09 Jan 2017 23:23:47 GMT

Your materials library is failing to download.

I would recommend that you try downloading your product using the Virtual Agent by following the directions here:

https://knowledge.autodesk.com/customer-service/download-install/download/download-previous-versions/previous-version-virtual-agent