topic Re: New to AutoCAD 2017 and looking for resources? in Installation & Licensing Forum

Re: New to AutoCAD 2017 and looking for resources?

Anonymous — Tue, 10 Jan 2017 20:28:18 GMT

Hi John. This is my first time doing this so I hope my question is received by someone because I really need some type of guidance. I originally had Autodesk DWG TrueView 2015 installed in my computer at work and had no problems up until recently. I had not used it in a while and when I went in last week to view a CAD drawing and then to mark up and print it, I noticed that the markup/edit toolbar was missing. This is the toolbar where I would normally access the features to select or highlight a particular room, maybe draw a cloud around it or create arrows pointing towards certain areas with notes on it and then select to print only that room and the markups and notes that I included. Now that toolbar and it's features are gone and I am driving myself crazy trying to figure out why and what am I supposed to do now because without those features, then it defeats the purpose of me having TrueView to begin with. If it helps any, the toolbar I am referring to has that large capital A in it along with the features I normally used. I mentioned my dilemma to a fellow co-worker in our Toronto office who was kind enough to send me the Autodesk website because he thought I probably just needed to upgrade to the 2017 version. Therefore I downloaded the free version from the site but that toolbar is still missing. Is there a way for me to access this toolbar in the 2017 version or does it no longer exist for Autodesk DWG TrueView in general? I would greatly appreciate any type of information, guidance or help with this matter because as luck would have it, I would have to discover this just as I am about to work on a project in which I need access to those features. I hope someone out there knows what I am referring to and is willing and able to point me in the right direction. Again, it would be much appreciated and I apologize for being too wordy but I am in desperate need of help. Thank you.

Re: New to AutoCAD 2017 and looking for resources?

sthompson1021 — Tue, 10 Jan 2017 20:56:18 GMT

To do the Mark-ups you also have to have Design Review installed. It is a free download also.

Re: New to AutoCAD 2017 and looking for resources?

Anonymous — Tue, 10 Jan 2017 21:09:07 GMT

Thank you so much for the quick response. Is this the "A360 Viewer" free download that I also saw on the same web-site I downloaded TrueView 2017 from?

Re: New to AutoCAD 2017 and looking for resources?

sthompson1021 — Tue, 10 Jan 2017 21:13:13 GMT

No it's a different viewer. Here's a link to it.

http://www.autodesk.com/products/design-review/overview

Re: New to AutoCAD 2017 and looking for resources?

Anonymous — Tue, 10 Jan 2017 21:37:19 GMT

Thanks again and I did so but this is the error message that I received. Please see attachment.

Re: New to AutoCAD 2017 and looking for resources?

sthompson1021 — Tue, 10 Jan 2017 21:48:27 GMT

Sorry, that's the point where I call our help desk. Here's a link to the installation forum, http://forums.autodesk.com/t5/installation-licensing/bd-p/24

Maybe start a new post there and someone can help you but it's over my head.

Re: New to AutoCAD 2017 and looking for resources?

Anonymous — Tue, 10 Jan 2017 21:52:41 GMT

Ok. Thank you very much for all your help. It was definitely much appreciated.

Re: New to AutoCAD 2017 and looking for resources?

Mark.Lancaster — Wed, 18 Jan 2017 18:29:13 GMT

@Anonymous

Not sure where this posting is going.. AutoCAD or Design Review..

But if you're having issues with Design Review installation, download and install from here http://www.autodesk.com/products/design-review/download

Re: New to AutoCAD 2017 and looking for resources?

Anonymous — Wed, 18 Jan 2017 19:40:34 GMT

Everything is fine now. My IT team was able to resolve the issue. Thank you very much for the follow up response. Have a good day!