topic Autocad Plant 3D 2017 does not initialize (windows 10) in Installation & Licensing Forum

Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Wed, 18 Jan 2017 02:07:06 GMT

Hi...
My Autocad Plant 3D 2017 does not initialize, the software is install in windows 10.
Does anyone know what's going on?

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Mark.Lancaster — Wed, 18 Jan 2017 03:06:15 GMT

@Anonymous

I would do the following:

1. That you have full admin rights to your PC.

2. Your video card driver version is the latest. Do not rely on Windows telling you it is.. Go directly the Vendor's web site.

3. Clean out your personal temp (%temp%) folder.

Good luck and report back on your progress.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Wed, 18 Jan 2017 16:25:55 GMT

Hi @Mark.Lancaster.
I did everything that indicated .

1 - I am the total administrator of my computer
2 - My video card works normally

3 - I've already cleaned the entire "Temp" folder.

It did not help. Would you have another solution?

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Mark.Lancaster — Wed, 18 Jan 2017 16:41:58 GMT

For a test.. Right mouse click on the Plant 3D desktop icon and select run as admin.. What happens then?

Update: Also what sub-folders do you see under C:\Programdata\Autodesk\CLM\LGS?

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Wed, 18 Jan 2017 16:44:02 GMT

Same thing... Does not start the software.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Mark.Lancaster — Wed, 18 Jan 2017 16:49:18 GMT

Did you see my update on my reply?

Folder information under C:\Programdata\Autodesk\CLM\LGS

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Wed, 18 Jan 2017 17:04:04 GMT

Hi...
One print my folder´s...

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Mark.Lancaster — Wed, 18 Jan 2017 18:12:11 GMT

@Anonymous

Ok.. For a test create that folder structure of C:\Programdata\Autodesk\CLM\LGS.. Launch the application, does it work now?

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Thu, 19 Jan 2017 02:00:03 GMT

Hi @Mark.Lancaster.

I reinstalled the software and now own the folder. But the problem perciste.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Mark.Lancaster — Thu, 19 Jan 2017 12:32:43 GMT

@Anonymous

IN that folder structure what do you see now? Just because the folder structure is there doesn't mean it has all the required files.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Mon, 23 Jan 2017 12:29:18 GMT

Hi @Mark.Lancaster

Good morning.

It has the files inside it.

None of the aforementioned alternatives made the program work.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Mark.Lancaster — Mon, 23 Jan 2017 12:46:47 GMT

What files are there...

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Mon, 23 Jan 2017 12:52:23 GMT

Has only one file: (.lgs.data)

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Mark.Lancaster — Mon, 23 Jan 2017 12:55:23 GMT

What does it state inside of the LGS.DATA file? Its a text file and can be opened with notepad

_USER

_STANDALONE

_NETWORK

Update: ALso perform these steps

I stole this wording/reply from my buddy @Darin.Green, so he takes all the credit for the steps..

This should help get your application working. Assuming you have a valid serial number/contract.

Close the application

On your computer, navigate to: C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F [<Product Key> is the product key of the Autodesk Application you have]
Delete the LGS.data file.
Navigate to C:\Users\\AppData\Roaming\Autodesk\ folder
Delete the ADUT folder and it's contents
Start the application.

When you start the application, it will prompt you to choose one of the following:

Login - 30 day trial licenses
Serial Number - Standalone and Single-User activation
Network - Network License server for obtaining licenses from a machine on your network

Choose the option that matches your license.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Mon, 23 Jan 2017 17:01:26 GMT

Hi @Mark.Lancaster

I did everything that guided me. Until I restart the computer and still have the same problem.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

natasha.l — Mon, 23 Jan 2017 17:17:15 GMT

Hello @Anonymous,

Sorry for the inconvenience. Please try to conduct a clean uninstall of the AutoCAD Plant 3D 2016 & 2017 currently installed, please follow the steps below.

-Clean Uninstall of the program

-Update your System (Windows & Java)

-Temporarily disable your antivirus & firewall

-Go to Autodesk Virtual Agent find the program

-Download all of the parts (in this case Part 1 & 2 )

-Follow the steps in this link Installing products from the Virtual Agent

-Locate the download folder and extract (double click) part _001_00X.sfx.exe. If you have a permission issue right click and select, Run as administrator.

-Files will be directed to C:\Autodesk

-Follow the prompts to install the program

I hope this answered your question or resolved the issue, if so please click Kudos or the "thumbs-up!"

Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.

Please let me know if you have any further questions and keep us posted.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Tue, 24 Jan 2017 14:16:22 GMT

Hi @natasha.l

Again, to no avail ...

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

natasha.l — Tue, 24 Jan 2017 17:13:27 GMT

Hello @Anonymous,

Please try using the following tool it is intended to provide assistance in identifying the root cause and provide a suggested solution.

AIDA Autodesk® Installation Diagnostic Assistant

Download Link: http://www.autodesk.com/aida > Run the tool > attach the log to your reply

Thank you.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

Anonymous — Tue, 24 Jan 2017 20:02:40 GMT

Hi @natasha.l

I downloaded and installed AIDA. It does the scanning and gives a message, when the "ok" the message disappears and does no other action. Attached is a "print" of the message.

Re: Autocad Plant 3D 2017 does not initialize (windows 10)

natasha.l — Tue, 24 Jan 2017 21:11:42 GMT

Hello @Anonymous,

In the C:\Autodesk\Autodesk_Maya_2017_EN_JP_ZH_Win_64bit_dlm\3rdParty folder for Maya these redistributable are stored here.

-Repair the items listed in your Control Panel > sort by "Installed On"

x64 & x86 Microsoft Redistributable

2010 SP1

2012 UPD4

2013

2015

-If the repair does not work, then try to uninstall them.

-Then, reinstall them all back on the machine by visiting the Microsoft website.

Please keep us posted.