topic Re: Activation error 123 in Installation & Licensing Forum

Activation error 123

Anonymous — Mon, 30 Jan 2017 13:42:32 GMT

Dear Autodesk Education Team,

I’m trying to activate AutoCAD but get this error. Am I doing something wrong?

Also, when mailing via the Contact Customer Support link, the response from the mailserver is : Mailbox Full.

RE: Activation error 123

Otto — Mon, 30 Jan 2017 13:44:16 GMT

Hello ict

It looks like you are receiving Error 123 - "The serial number you entered is not valid for the product you are trying to activate."

For help with this issue, please contact Education Community Support.

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Re: Activation error 123

Darin.Green — Mon, 30 Jan 2017 14:02:45 GMT

@Anonymous

You're trying to install the software as a Standalone version. Instead, you need to install as a Network version because that's what your serial number was created for...

Re: Activation error 123

gmland — Mon, 05 Jun 2017 14:38:25 GMT

I'm having the same issues. I am a one man office, no network needed. I've tried installing it both ways and for the network option its asking me questions I have no idea how to answer. On my old computer it was a simple installation and started working right away, now I'm locked out of it and can't access it at all. Trying to get help from Autodesk is impossible, I just want to talk to someone and instead have to navigate a website that points you in every direction except for the simplest option.