topic Re: Cannot Create Directory in Installation & Licensing Forum

Cannot Create Directory

emil4587D — Tue, 17 Jan 2023 10:12:17 GMT

Hi,

First off. Im new to the forum. Sorry if there's already a post about this. But I couldn't find one.

When I instal DWG TrueView on a local user. that is not local administrator.

I get the error message Down below

It doesnt matter if I install it as local admin. Even if I manage to open the program on the local user after that.
I am met with a blank start window. And when I wanna locate my DWG files I only see the administrators side of the explorer. And cannot navigate to the local user. I've tried the CMD command:

REG DELETE "HKLM\SOFTWARE\Autodesk\DWG TrueView\R21\dwgviewr-6101:409\UserData" /v {28B89EEF-6128-0409-0100-CF3F3A09B77D} /f

REG ADD "HKLM\SOFTWARE\Autodesk\DWG TrueView\R21\dwgviewr-6101:409\UserData" /v {CDE988A0-A926-4610-A1F3-DDA8F1312B0B} /t REG_SZ /d "Software\Autodesk\DWG TrueView\R21\dwgviewr-6101:409" /f

This only made the problem worse. Now I cant even install DWG TrueView again...

I know the 2022 version works on another user. But couldn't find that version on Autodesks site.

Please help me!!

Best regards,

Emil

Re: Cannot Create Directory

Simon_Weel — Tue, 17 Jan 2023 14:04:21 GMT

Looks like DWG TrueView. It tries to load the configuration for the administrator, for which it doesn't have access permissions. To remedy this, you should delete a different registry key, namely the one for the current user:

reg delete "hkcu\Software\Autodesk\DWG TrueView\R21" /f

I don't have TrueView at hand, so check the registry if this key is the correct one.

Re: Cannot Create Directory

emil4587D — Wed, 18 Jan 2023 07:05:40 GMT

Will try this!

I´ll update you on how it goes!

Thanks in the meantime!

Re: Cannot Create Directory

emil4587D — Fri, 20 Jan 2023 12:32:07 GMT

Hey!

I found an installer for DWG TrueViewer 2022 on another users computer.
I installed that. It worked without issues.
Im gonna let the issue of the 2023 version go unsolved!
Thanks anyways

Re: Cannot Create Directory

mdavis22569 — Fri, 20 Jan 2023 13:19:15 GMT

@emil4587D

Can you review the following

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Unable-to-run-AutoCAD-when-opening-AutoCAD.html

Reinstall the Edge WebView 2:

Corrupted Microsoft Edge WebView2 Runtime component

For Windows 10:

In Control Panel, uninstall the Microsoft Edge WebView2 Runtime component.
Download and install the latest version of the component from Microsoft:

WebView2 Consumer - Microsoft Edge Developer

Launch AutoCAD.

For Windows 11, this component cannot be uninstalled through Control Panel.

Using "Run as Administrator" launch Command Prompt and enter the following command:
"C:\Program Files (x86)\Microsoft\EdgeWebView\Application\105.0.1343.53\Installer\setup.exe" --uninstall --msedgewebview --system-level --verbose-logging --force-uninstall
Download and install the latest version of the component from Microsoft: WebView2 - Microsoft Edge Developer.
Launch AutoCAD.