topic Re: 1619 revit install error in Installation & Licensing Forum

1619 revit install error

Anonymous — Sat, 04 Mar 2017 13:55:35 GMT

Ive been unable to install revit 2017 education version due to what appears to be a 1619 error among microsoft visual c++ as seen in the setup log. Ive looked at other posts of the same issue and have tried several methods of solving the problem, such as uninstalling all instances of microsoft visual c++, downloading from virtual agent, turning off anti virus and fire walls, and emptying %TEMP% file. All these methods have failed in the same way.

i have attached my set up log file and an image of failed installation.

thanks

RE: 1619 revit install error

Otto — Sat, 04 Mar 2017 13:57:15 GMT

Hello jackbradshaw and welcome to the Autodesk community!

It looks like you are seeing Error 1619 while trying to install a program. The following article(s) should help you resolve the problem:

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Autodesk program installation fails

BIM 360 Add-in install error: "A newer version of this software is already installed"

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

Re: 1619 revit install error

Mark.Lancaster — Sat, 04 Mar 2017 13:59:55 GMT

@Anonymous

Start >>here<<, follow the advice and then run the setup.exe from the extracted files that came from the Autodesk Virtual Agent. Good luck and report back on your progress.

Re: 1619 revit install error

Anonymous — Sat, 04 Mar 2017 15:05:57 GMT

Hi Mark

Followed the link you sent me and added temp folder in c drive to environment variables but it did not work

Re: 1619 revit install error

Mark.Lancaster — Sat, 04 Mar 2017 15:46:31 GMT

@Anonymous

At this point.. Go into Windows Control Panel/Add&Remove programs.. Remove all instances of C++ (all versions and X86/64B). Then use the Microsoft Fixit (link in my signature - but return to the posting to see my signature/link) and make sure all C++ stuff is removed from your system. Then try again. Also with Microsoft Fixit, you have to run it for each application that needs to be removed.

Re: 1619 revit install error

Anonymous — Sun, 05 Mar 2017 04:31:52 GMT

I uninstalled all instances of microsoft visual c++ and ran fix it. i couldnt see any instances of microsoft visual c++ in the uninstall section. tried installing revit again but had same problem.

i should also mention that i have installed revit 2017 before with no problem, however i had to reset my pc recently requiring a reinstall and during this reinstall my computer forceably restarted.

Re: 1619 revit install error

Mark.Lancaster — Tue, 07 Mar 2017 12:52:54 GMT

@Anonymous

Can you provide your latest installation log file.

Re: 1619 revit install error

Anonymous — Wed, 08 Mar 2017 03:21:54 GMT

log file attached

Re: 1619 revit install error

Mark.Lancaster — Wed, 08 Mar 2017 03:35:01 GMT

@Anonymous

Its still failing in the same spot.. At this point you will have to modify the installation ini file. In the extracted folder of the download parts from the Autodesk Virtual Agent.. You will find a file called setup.ini. Open it with notepad and locate the following section

The yellow highlighted title in the image... Rename it so it will not find that section.. Save the ini file. Try installation again. If it fails provide log file again.. Sorry for all of these steps.

Re: 1619 revit install error

Anonymous — Wed, 08 Mar 2017 03:46:53 GMT

When i did this and tried to install i got a pop up saying VCREDIST2005SP1ATLX64 could not be found, and had to force quit installer

Re: 1619 revit install error

Mark.Lancaster — Wed, 08 Mar 2017 14:17:35 GMT

@Anonymous

My bad.. I shouldn't response to posting when its late and heading off to bed.

Reset the header back to the normal name and instead set the exe64_path=blank/nothing.. Meaning remove the highlighted portion, save, and try again.

Re: 1619 revit install error

Anonymous — Thu, 09 Mar 2017 03:04:59 GMT

install failed again, log attached

Re: 1619 revit install error

Mark.Lancaster — Thu, 09 Mar 2017 03:22:57 GMT

@Anonymous

Its hanging on the same spot but with a different error message that I've never seen. Instead of leaving that exe path = to a blank/nothing. Can you delete the entire (exe path=) statement and try again. Hope it works this time.

Re: 1619 revit install error

Anonymous — Thu, 09 Mar 2017 03:37:42 GMT

failed again

Re: 1619 revit install error

Mark.Lancaster — Thu, 09 Mar 2017 12:24:48 GMT

May I ask what the C:\revit 4 directory is?

Re: 1619 revit install error

Anonymous — Thu, 09 Mar 2017 12:30:19 GMT

this is where i extracted to from my download

Re: 1619 revit install error

Mark.Lancaster — Thu, 09 Mar 2017 13:41:52 GMT

Ok.. I've never see the error results of 5 so I will tag @Darin.Green and @TravisNave for the input.

Re: 1619 revit install error

Darin.Green — Thu, 09 Mar 2017 14:27:11 GMT

@Mark.Lancaster - Thanks for tagging me on this.

@Anonymous,

Assuming you already remove the EXE_PATH per Mark's response, please search the Setup.ini file for VCREDIST2005SP1ATLX64 and delete it from the prerequisite sections throughout the file.

Once completed, run the installation again.

Re: 1619 revit install error

Anonymous — Thu, 09 Mar 2017 15:28:18 GMT

This worked. Thank you so much. is there anything else i need to do with regards to microsoft visual 2005?