topic Re: Problems with Energy simulation in Installation & Licensing Forum

Problems with Energy simulation

beralco — Wed, 19 Apr 2017 20:26:13 GMT

To whom it may concern,

Some of my students are getting different issues once they try to run the Energy Analysis within Revit. Sometimes the weather station does not show up or there is a window stating that the License is not supported (althought it is a Student License). Any comments or suggestions will be highly appreciated!

Kind regards,

José Luis Bermúdez Alcocer, Ph.D., M.Arch., B.Arch.

Re: Problems with Energy simulation

natasha.l — Thu, 11 May 2017 17:49:55 GMT

Hello @beralco,

Can you please provide a screenshot of the license error you see and let us know exactly when this happens.

It seems the product is up & running but when you try using the tool Energy Simulation it causes an issue?

Thank you for posting.

Re: Problems with Energy simulation

natasha.l — Thu, 11 May 2017 18:03:58 GMT

Hello @beralco,

Not sure what version you are running but I looked into this further and I discovered that Autodesk is aware that customers with education licenses are unable to access Energy Simulation with older products this was a known issue.

This error is related to a student account issue it has been fixed with Revit 2017.1 and newer, although older versions will still have the problem.

Sorry for the inconvenience & thank you for posting.

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

Re: Problems with Energy simulation

Anonymous — Thu, 12 Mar 2020 10:51:31 GMT

Dear all

I used Revit 2019, when I simulate my model, I face a problem that says " there has been an expected problem. unable to analyze. please contact Autodesk service representative service"

does anyone has experienced with this problem?

Re: Problems with Energy simulation

Mark.Lancaster — Thu, 12 Mar 2020 10:55:04 GMT

@Anonymous

Welcome to the Autodesk Community..

Please use the Revit forum for this: https://forums.autodesk.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&filter=location&location=forum-board:133&q=energy

This forum is only for installation and licensing issue. You need support a given product workflow.