topic Re: need help in installation of revit 2018 in Installation & Licensing Forum

need help in installation of revit 2018

Anonymous — Mon, 24 Apr 2017 14:27:14 GMT

hello.............. I would like you to help me in installation of Revit 2018...... when i was trying to installe, it bring me the message erro( show in attachments) ... how can i do ?

thanks in advance...

Re: need help in installation of revit 2018

Mark.Lancaster — Mon, 24 Apr 2017 14:34:14 GMT

An image of a failed installation is no use to us.. However in that same message of a failed installation, is a link to your installation log file. That's crucial in determining the root cause of a failed installation. At this point we can only speculate what the issue is.. So post your installation log file if you are still having an issue. If you do end up posting your installation log file, make sure to review it first to ensure there's no personal information such as your serial # in it. Personal information such as your serial # should never be shared here.

Re: need help in installation of revit 2018

natasha.l — Mon, 24 Apr 2017 17:54:52 GMT

Hello @Anonymous,

If you are using a download now or install now you want to try a more effective method called the Browser Download Method from Autodesk Account.

Let us know how it goes.

Re: need help in installation of revit 2018

natasha.l — Wed, 26 Apr 2017 00:08:21 GMT

Hello @Anonymous,

I wanted to check-in with you, I hope you were able to resolve the issue installing Revit 2018 with a Browser Download. If you still have an issue please provide an install log.

You can do this by going to the Windows Start > type Run in the search box (shortcut Win.key+R) and typing %TEMP% into the box and clicking OK.

Sort by Date or Name and find the Autodesk product and save the installation .log file. Please attach this log file to your reply.

This will help us determine the possible issue preventing you from installing your software.

Note: Log files sometimes contain private information such as serial numbers *SN, please remove this information.

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.