topic Re: the instalation doesn't end in Installation & Licensing Forum

the instalation doesn't end

Anonymous — Thu, 27 Apr 2017 15:25:59 GMT

Hello, im trying to install Autocad Architecture 2018 but the installation of autodesk 360 and autodesk desktop app (part of the products that come with Autocad Architecture) never ends.

Same thing happened when i tryed to install Revit, only that the products that doesn't install are: the material library 2018 and again, the desktop app.

I've been trying to finish the installation for the last tree days (stopping and resuming) and i have good wifi signal, it is definetly not hardware issue, (i have an HP Omen). Maybe is that im installing them in my second disk? or maybe is something else... Any idea what is the problem?

RE: the instalation doesn't end

Otto — Thu, 27 Apr 2017 20:54:21 GMT

Hello guerra.architecture and welcome to the Autodesk community!

It looks like you are having Revit installation issues. Community members with similar questions found the following article(s) useful:

For issues with Revit Server, please see the System Requirements for Revit Server.

If you are installing on Windows 10, please check that your product is compatible.

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

Re: the instalation doesn't end

Mark.Lancaster — Thu, 27 Apr 2017 20:56:06 GMT

@Anonymous

Welcome to the community...

Without your installation log file we can only speculate what the issue at this point. So post your installation file.. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.