topic Re: Student Access in Installation & Licensing Forum

Student Access

nikolai.styrkas — Mon, 06 Feb 2023 03:46:17 GMT

Steps to reproduce
When searching for schools in the student section, No school whatsoever is showed and therefor people are not able to complete their requests to be approved as students.

Expected results
I should have access to inventor

Actual results
I do not have access to inventor

URL where issue occurs
https://www.autodesk.com/education/edu-software/overview?sorting=featured&filters=individual

Browser
Chrome

OS
Other

Re: Student Access

pendean — Mon, 06 Feb 2023 14:06:29 GMT

@nikolai.styrkas There is literally nothing anyone in these forums can do about your school not showing up over at the EDU site. Sorry.

Read this recent post https://forums.autodesk.com/t5/installation-licensing/please-announce-if-you-will-no-longer-provide-free-education/m-p/11731689#M270148

Re: Student Access

mdavis22569 — Mon, 27 Feb 2023 22:28:38 GMT

I've had success today .. having the users .. use the Browser in the INCOGNITO mode and then finishing it

https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop#:~:text=New%20Incognito%20Window.&text=Windows%2C%20Linux%2C%20or%20Chrome%20OS,Press%20%E2%8C%98%20%2B%20Shift%20%2B%20n.

Re: Student Access

LeoWarrenADSK — Tue, 28 Feb 2023 09:30:07 GMT

Hi @nikolai.styrkas,

On the verification form, can you try selecting a different country and then select the country where you institution and then select a different institution type before selecting the institution type you need? This should update the page and allow the institution list to load correctly.

I hope this helps 🙂