topic Re: Failed installation error 1619 in Installation & Licensing Forum

Failed installation error 1619

NoelTorr — Thu, 08 Jun 2017 21:09:41 GMT

Hi,

I've been trying to download the 3DS MAX 2018 on my new computer and its not working. There are these errors:

Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
Microsoft Visual C++ 2013 Redistributable (x64) Failed Installation aborted, Result=1619
Microsoft Visual C++ 2013 Redistributable (x86) Failed Installation aborted, Result=1619
Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619

I've already unistalled these programs on Windows 10, but it still appears.

How can I solve this problem?

Thank you very much

Re: Failed installation error 1619

Mark.Lancaster — Thu, 08 Jun 2017 21:43:30 GMT

@NoelTorr

The 1619 error is never the issue. Without your entire installation log file we can only speculate what the issue at this point. So post your installation file.. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.

Re: Failed installation error 1619

natasha.l — Thu, 08 Jun 2017 21:50:56 GMT

Hello @NoelTorr,

We need some more information, but if you haven't tried a Browser Download & prepared your system for a download & install, you can give it a try. Download the software via the Autodesk Virtual Agent or Autodesk account using the Browser Download from the drop down.

Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall
Log in as an Administrator
Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter
Temporarily disable your Antivirus software & Firewall
Temporarily disable UAC: Windows 7 , Windows 10
Download via the Autodesk Virtual Agent (download all 3parts)
Use Browser Download Method from Autodesk Account or via the Autodesk Virtual Agent (download all the parts)

Keep us posted.

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

Re: Failed installation error 1619

Anonymous — Sat, 13 Jan 2018 23:37:12 GMT

IT WORKED!!! THANK YOU!!