topic Re: LT 2018 free trial installation error in Installation & Licensing Forum

LT 2018 free trial installation error

Anonymous — Thu, 15 Jun 2017 20:09:54 GMT

After installation, message shows "installation. Some products failed to install"

Which actually means all products failed to install by the look of it.

Have tried three times now to install and same thing each time.

Re: LT 2018 free trial installation error

Mark.Lancaster — Thu, 15 Jun 2017 20:15:48 GMT

@Anonymous

Welcome to the Autodesk User's Community...

Without your installation log file we can only speculate what the issue at this point. So post your installation file.. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.

Most likely the issue is related to the method you're using to install

Download and install per:

1. Clean out your personal temp (%temp%) folder. Set Windows UAC to never notify and if possible disable your Anti-Virus/Malware scanning utilities. Also the download should occur over a hard wired connection to the Internet and not over WIFI.

2. Access the Autodesk Virtual Agent and follow the download links to your product.

3. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
4. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
5. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
6. Once the extraction is finished, the installation will automatically start.
7. Follow the installation steps for your product. At this point you could cancel the installation or create a deployment.

Re: LT 2018 free trial installation error

natasha.l — Thu, 15 Jun 2017 20:55:58 GMT

Hello @ohvacd,

If you did not use a Browser Download through your Autodesk Account or the Virtual Agent, give that a try. After successfully downloading & installing, you will then launch/open the Autodesk software. You will be presented with the screen below, just select "start a trial".

Let us know how it turns out.

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

Re: LT 2018 free trial installation error

Anonymous — Fri, 16 Jun 2017 01:15:06 GMT

Thank you!! This did the trick.

I'm not very computer literate at all (still cant find the installation log) but I was able to follow all the steps you suggested and was finally successful with the installation.

So I'm sure that as I start using this I'll have plenty of more questions.

Thanks again!!!

Re: LT 2018 free trial installation error

Anonymous — Fri, 23 Nov 2018 16:11:34 GMT

Hi,

I have install the trial today and create the account today and I have receive the error: the trial time end..

I have created the account today after try install 1000 times. Can you please help me?

Thanks.

@natasha.l wrote:

Hello @ohvacd,

If you did not use a Browser Download through your Autodesk Account or the Virtual Agent, give that a try. After successfully downloading & installing, you will then launch/open the Autodesk software. You will be presented with the screen below, just select "start a trial".

Let us know how it turns out.

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

Re: LT 2018 free trial installation error

Mark.Lancaster — Fri, 23 Nov 2018 21:35:50 GMT

@Anonymous

Welcome to the Autodesk User's Community..

Start here https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/0-days-left-on-AutoCAD-and-AutoCAD-LT-2018.html