topic Re: Autodesk Self-Extract Stuck in Installation & Licensing Forum

Autodesk Self-Extract Stuck

Anonymous — Tue, 11 Jul 2017 16:08:49 GMT

Extraction is stuck at 14.2 Gig of 32.4 Gig. Tried several different folders including your default name. Same thing.

Re: Autodesk Self-Extract Stuck

TravisNave — Tue, 11 Jul 2017 16:26:57 GMT

Probably a bad download. I would recommend that you try downloading your product using the Virtual Agent by following the directions here:

https://knowledge.autodesk.com/customer-service/download-install/download/download-previous-versions/previous-version-virtual-agent

Re: Autodesk Self-Extract Stuck

natasha.l — Tue, 11 Jul 2017 21:44:50 GMT

Hello @Anonymous,

Hope you resolved the issue, let us know if you have been able to install the product, after trying the download method suggested.

Re: Autodesk Self-Extract Stuck

Anonymous — Wed, 12 Jul 2017 13:29:54 GMT

It wasn't a download. It was 3 DVD's we purchased. I have NO intention of trying to download 11 Gig of data. Our military network is so slow it took me 7 hours to download 1Gig of a drivers CAB from Dell. They can send me more DVD's or extract them first and send me 10 DVDs.