topic Re: Unable to install Autodesk 2017 in Installation & Licensing Forum

Unable to install Autodesk 2017

Anonymous — Tue, 01 Aug 2017 08:11:39 GMT

HI,

OS : Windows 8.1 64bit version

Initially I had issues with my hard disk so got a new one, and since then I am unable to install Autodesk 2017 again on my laptop.

I am getting the error log (as per attached). Please assist.

Thanks

Re: Unable to install Autodesk 2017

irishman_team_kilber — Tue, 01 Aug 2017 09:49:21 GMT

you have not updated your net runtime you would need to update windows & Install your .NET Framework Runtime 4.6 error message Failed Installation aborted,

Microsoft .NET Framework 4.6.1

https://www.microsoft.com/en-us/download/details.aspx?id=49982

make sure you update all windows and install them updates, then max should work!

I maybe wrong but once you register it you cannot register again you would need to re-register it again

from my infomation but it maybe old once you register it then it becomes locked down to that computer & OS, you would need to re-register it

but take this infomation with a pinch of salt because it mite be wrong.

Re: Unable to install Autodesk 2017

dgorsman — Tue, 01 Aug 2017 15:48:24 GMT

Autodesk programs have a number of prerequisites that have to be installed first (think of these like Lego bricks - it's easier to start with premade bricks than having to build those too). The installers come with these prepackaged, but it's typical for a computer that is newer than the software to have newer versions of these already installed. For safety purposes these cannot be overwritten with old versions (lest they mess up with the programs which depend on the newer version). There's a couple of ways around this.

You can track down the prerequisites which are getting in the way; typically this is the dotNET Framework and C++ "redist" packages. Take note of the versions already installed and uninstall them, then install your software. Then update the prerequisites to at least the version you removed.

Another option is to unpack the installer and adjust the Setup.ini file to skip checking/installing the perquisites. This is easiest if you create a deployment, which is probably a good idea even without all this mucking about, as it will make disaster recovery easier (literally, run the deployment and you're back to the initial state).

Both of these are somewhat advanced, so if you aren't comfortable mucking around in your computer find a comuter-savvy friend and offer some pizza & beer in exchange for help.

Re: Unable to install Autodesk 2017

Mark.Lancaster — Thu, 03 Aug 2017 17:21:38 GMT

@Anonymous

To go along with @irishman_team_kilber & @dgorsman info.. The installation is failing on your netframe. Follow the steps in this article and next redo the installation.

@dgorsman wrote:

Both of these are somewhat advanced, so if you aren't comfortable mucking around in your computer find a comuter-savvy friend and offer some pizza & beer in exchange for help.

But if you are not comfortable in doing this, follow @dgorsman suggestion...

Update: Where's your "E" drive located? On the network or machine? If you have the room relocated the installer to the "C" drive.