topic Missing MAYA 2018 Autodesk Account in Installation & Licensing Forum

Missing MAYA 2018 Autodesk Account

Anonymous — Tue, 08 Aug 2017 18:29:28 GMT

I have this problem as well. I have multiple subscriptions and none of them are showing the 2018 version download.

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Re: MAYA 2018 Download

natasha.l — Mon, 07 Aug 2017 23:31:08 GMT

Hello @Anonymous,

Please reach out to someone in Account Management to take a look and correct this issue with your subscription, you should have 2015 - 2018 versions available in your account & a subscriber.

Sorry for the inconvenience this has caused you.

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

Re: MAYA 2018 Download

Anonymous — Tue, 08 Aug 2017 15:23:25 GMT

I contacted support a week after Maya 2018 was released.

I contacted them again today and hopefully this will get resolved.

Re: MAYA 2018 Download

natasha.l — Tue, 08 Aug 2017 17:22:04 GMT

Hello @Anonymous,

Not sure whether you have the Download but I located it for you. Sorry for the wait & delay.

Maya 2018 Windows 64bit Download

http://efulfillment.autodesk.com/NET18SWDLD/2018/MAYA/ESD/Autodesk_Maya_2018_EN_JP_ZH_Win_64bit_dlm.sfx.exe?authparam=1504011446_c8f475c2fffb0d0463396ac6137b636d&SESSION_ID=1502211446700&ext=.exe

Keep us posted.

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

Re: MAYA 2018 Download

natasha.l — Tue, 08 Aug 2017 18:25:31 GMT

Hello @Anonymous,

I have discovered two subscriptions assigned to your account, both subscriptions are expired. I will send the details to you through private message.