topic Re: Activation code in Installation & Licensing Forum

Activation code

Anonymous — Fri, 18 Aug 2017 17:18:30 GMT

I have registered my license for LT 2018 and got three sets of activation codes but nowhere to use any one of those codes has appeared!!

Re: Activation code

natasha.l — Mon, 28 Aug 2017 16:20:36 GMT

Hello @Anonymous,

Do you have a perpetual or subscription license?

You should be using an internet connection to activate your subscription license you shouldn't need an activation code, you have a serial number or is it just sign in?

With a subscription on the "Let's Get Started" screen, you can select "Enter Serial Number" or "Sign In".

Keep us posted.

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

Re: Activation code

Anonymous — Thu, 23 Aug 2018 20:15:23 GMT

I entered the serial # but keep getting a message about not being a Stand-Alone or Network version of the software so I can't do that. So then I tried to do it by getting an activation code which I never received. When I set this up for the 2016 version it wasn't anything like this. I just entered all the server information, serial # and product key on a page during installation and that was all there was. I'll try again tomorrow on the same PC because I'm not at that right now and take screen shots if I still can't get it.

Re: Activation code

natasha.l — Thu, 23 Aug 2018 21:07:31 GMT

Hello @Anonymous,

Please let us know what license type you have. take a look at find License Information.

Depending on the licensing information & license type you will use one of these methods:

If the LGS screen is missing the option you need to activate. This may be a network proxy issue limiting you from accessing to web addresses that need access to provide this option during activation or the data file could have been corrupted & so it does not appear.

Please review these two articles:

'Sign-in' option is missing during program activation process

Re-create the LGS.data file (option3)

Please let us know if you need some more help.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Activation code

natasha.l — Fri, 24 Aug 2018 22:18:25 GMT

Hello @Anonymous,

How is it going? I wanted to check-in with you, please let us know if you have resolved this or you can provide those screenshots you mentioned to further assist.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.