topic Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh in Installation & Licensing Forum

fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

Anonymous — Tue, 29 Aug 2017 12:56:18 GMT

Hi i try to open autocad 2017 student version in my laptop Lenovo Yoga 3. windows 10. Its posible to fix this problem ?

RE: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2e

Otto — Tue, 29 Aug 2017 12:56:37 GMT

Hello mc.stastko and welcome to the Autodesk community!

It looks like you are seeing the following error while opening AutoCAD: FATAL ERROR: Unhandled Access Violation Reading. This error typically occurs because of a program corruption or a corruption somewhere within the operating system. The following article(s) should help you resolve the problem:

Fatal Error while opening AutoCAD

Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

Mark.Lancaster — Tue, 29 Aug 2017 13:08:23 GMT

@Anonymous

Welcome to the Autodesk User's Community..

Did this work before or never worked?

Is your graphics driver up-to-date? Are you using a graphics card that will support AutoCAD 2017?

Here's what I would suggest.

Download and install per:

Clean out your personal temp (%temp%) folder. You will not be able to delete all the files and folders but try to delete as many as possible. Try to launch AutoCAD again, did it resolve the issue?

If the above didn't work I would recommend that you follow the steps in this article.

Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

natasha.l — Tue, 29 Aug 2017 22:31:05 GMT

Hello @Anonymous,

Thanks for posting.

Can you confirm that this is a product issue? Try to launch AutoCAD 2017 without opening a file, just launch AutoCAD from the "All Programs" in your Windows Start by itself, also try to right-click "Run as Administrator".

If the issue continues, try the following:

Update to the latest certified graphics drivers & Adjust Global Setting to run it
Check the system requirements for the software & make sure you have the required OS updates
Verify the Microsoft Products (Visual C++, Libraries, .NET) properly installed by checking the install log or Control Panel (uninstall/reinstall)
Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall
Download all of the parts Autodesk Virtual Agent & Re-Install the product

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

natasha.l — Thu, 31 Aug 2017 23:56:40 GMT

Hello @Anonymous,

Please let us know if you have resolved this issue. Have you had any updates applied recently?

Locate the latest updates installed on your Windows 10, to see if there have been some more recent updates you can apply. You can also try to uninstall & reinstall the update.

Windows Event Viewer can help you view events to help with Basic Installation Troubleshooting.

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

Anonymous — Mon, 04 Sep 2017 13:05:33 GMT

hi Mark , it never worked. I think the problem is graphic card look to attachment because i dont know how i can fix this problem.

Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

Mark.Lancaster — Mon, 04 Sep 2017 14:14:01 GMT

@Anonymous

Image doesn't really help...

What video card model do your have?

Have you followed the steps in the linked article?

Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

dtarianyk — Mon, 26 Feb 2018 12:54:53 GMT

Hi, I've had similar problem with Plant3D, when I tried to make ortho view of my 3D draw. Solution is a very simple - just turn off the Hardware

acceleration

Re: fatal error Unhandled Access violation Reading 0x0010 Exception at 60c89b2eh

Anonymous — Tue, 23 Oct 2018 13:16:06 GMT

Worked for me too. Creating ortho views in P3d 2018 gave fatal errors, 100% repeatable.

Turning off hardware acceleration (right click on 'graphics performance' in bottom right hand side of screen) fixed it.

(ETA: Only issue is I have to turn hardware acceleration back on to work with point clouds...)