3ds MAX installation unhandled execption error duml + user infóo

Anonymous — Fri, 15 Sep 2017 18:30:08 GMT

Hello 2 days ago i wanted to install 3ds max but at the setup installation an error comes up with this deatils:
adsk_setup_minidump.dmp
dmpuserinfo.xml
dumpdata.zip
Here is the dumpuser info:
<?xml version="1.0" encoding="UTF-8"?>
<CERInfo ClientVersion="4">
<ProcessInfo
/>
<UserInfo UserCanBeContacted="yes" ComputerName="MÓR-PC" SerialNum="###-########">
<UserName value =""/>
<UserPhone value=""/>
<UserEmail value="oczean69@gmail.com"/>
<UserSubscription macID="{a707d83a-f1a5-4be8-bd9d-56a57ce3413c}" userId=""/>
<ErrorDescription CrashDate="2017. 09. 15." CrashID="{8DFD4D53-92EF-40C6-97FC-72BEE5A8FB51}" AllowRT="1"></ErrorDescription>
<Metrics CalendarUptime="0" RequiredSend="0" WaitDur="10000" /></UserInfo>
<upipackage><upivalue version="1.0" type="product" requestingapp="true"><level name="productline" id="PLATFORMINSTALL"><level name="release" id="2016"><level name="master" id="SETUP_32"><level name="build" id="9.0.0"/></level></level></level></upivalue>
<upi_error>Error accessing UPI repository in the 32-bits registry</upi_error></upipackage><OSInfo MajorVersion = "5" MinorVersion = "1" BuildNumber = "2600" PlatformId = "2" CSDVersion = "Service Pack 3" ServicePackMajor = "3" ServicePackMinor = "0" SuiteFlags = "100" KernelMajorVersion = "10" KernelMinorVersion = "0" KernelBuildNum = "14393" KernelReleaseNum = "206"/>
<LocaleInfo> <LocalUserDefault IDefaultAnsiCodepage="1250" IDefaultCodepage="852" IDefaultLanguage="040e" IDefaultCountry="36" ILanguage="040e" ICountry="36" />
<LocalSystemDefault IDefaultAnsiCodepage="1250" IDefaultCodepage="852" IDefaultLanguage="040e" IDefaultCountry="36" ILanguage="040e" ICountry="36" />
</LocaleInfo>
<WininetInfo WininetMajorVersion = "11" WininetMinorVersion = "00" WininetBuildNum = "14393" WininetReleaseNum = "447"/>
<MC3Info sessionId="" userId="" />
<ProductInformation name="Autodesk Installer" build_version="10.0.37.0" ui_language="en-US" bundle_name="Autodesk 3ds Max 2017" product_key="#####" registry_localeID="1033" /><AppCDATA><![CDATA[]]></AppCDATA>
<DxDiagInfo><SystemInformation><OperatingSystem><![CDATA[64-bit Windows 10 Enterprise 64-bit (6.2, Build 9200) (14393.rs1_release_sec.170327-1835)]]></OperatingSystem><Language><![CDATA[Hungarian (Regional Setting: Hungarian)]]></Language><SystemManufacturer><![CDATA[n/a]]></SystemManufacturer><SystemModel><![CDATA[n/a]]></SystemModel><BIOS><![CDATA[n/a]]></BIOS><Processor><![CDATA[n/a (4 CPUs)]]></Processor><SystemMemory><![CDATA[8192MB RAM]]></SystemMemory><PageFile><![CDATA[4415MB used, 8303MB available]]></PageFile><FullDirectXVersion><![CDATA[DirectX 12]]></FullDirectXVersion><DxDiagVersion><![CDATA[6.02.14393.0000]]></DxDiagVersion></SystemInformation><GraphicsDeviceInfo><DirectXVersion><![CDATA[9.0c]]></DirectXVersion><DDIVersion><![CDATA[12]]></DDIVersion><DDIVersionNumber><![CDATA[c]]></DDIVersionNumber><DxDiagWHQLLevel><![CDATA[0]]></DxDiagWHQLLevel><DriverSignedValid><![CDATA[True]]></DriverSignedValid><DriverSigned><![CDATA[True]]></DriverSigned><Manufacturer><![CDATA[NVIDIA]]></Manufacturer><ChipType><![CDATA[GeForce GTX 960]]></ChipType><DACType><![CDATA[Integrated RAMDAC]]></DACType><GraphicsHWMemory><![CDATA[4095 MB]]></GraphicsHWMemory><DisplayMode><![CDATA[1920 x 1080 (32 bit) (59Hz)]]></DisplayMode><VendorID><![CDATA[0x10DE]]></VendorID><DeviceID><![CDATA[0x1401]]></DeviceID><SubSystemID><![CDATA[0x854D1043]]></SubSystemID><RevisionID><![CDATA[0x00A1]]></RevisionID><GraphicsDriverFile><![CDATA[C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll]]></GraphicsDriverFile><DriverFileVersion><![CDATA[22.21.0013.8205]]></DriverFileVersion><DriverDate><![CDATA[2017. 05. 01. 2:00:00]]></DriverDate><WHQLLevel><![CDATA[1]]></WHQLLevel></GraphicsDeviceInfo></DxDiagInfo><VideoDriverInfo><ATIPackagingVersion><![CDATA[No value found]]></ATIPackagingVersion></VideoDriverInfo>
</CERInfo>
I tried a lot of things like .Net uninstall and install agin, run as administrator, run in windows xp 3 service pack , other .

Re: 3ds MAX installation unhandled execption error duml + user infóo

Mark.Lancaster — Sat, 16 Sep 2017 01:24:47 GMT

@Anonymous

Welcome to the Autodesk User's Community..

The error that's in your crash points to a couple of things.

1. Want anti-virus application do you have installed? Can you disable it and try the installation again?

2. Other who have had this issue had to rebuild their machine/operating system if disabling the anti-virus application didn't resolve the issue.

Re: 3ds MAX installation unhandled execption error duml + user infóo

Anonymous — Sat, 16 Sep 2017 07:36:45 GMT

Avast, i disbled and tried to install but not worked:(

topic 3ds MAX installation unhandled execption error duml + user infóo in Installation & Licensing Forum

3ds MAX installation unhandled execption error duml + user infóo

Re: 3ds MAX installation unhandled execption error duml + user infóo

Re: 3ds MAX installation unhandled execption error duml + user infóo