https://forums.autodesk.com/t5/installation-licensing-forum/unable-to-install-3ds-max-2018/m-p/7385479#M80937 <P>Hi, I am not able to install 3DS Max 2018, when the downloading process begins, I get a message in window Autodesk Install Now - "Something is preventing the software to start. Please turn to customer support."</P><P>&nbsp;</P><P>I got my license from my employer and I honestly need to get the software installed (the same issues go with Maya and Mudbox).</P><P>&nbsp;</P><P>Thanks for any advice,</P><P>Eva</P> Sat, 16 Sep 2017 20:32:05 GMT Anonymous 2017-09-16T20:32:05Z https://forums.autodesk.com/t5/installation-licensing-forum/unable-to-install-3ds-max-2018/m-p/7385479#M80937 <P>Hi, I am not able to install 3DS Max 2018, when the downloading process begins, I get a message in window Autodesk Install Now - "Something is preventing the software to start. Please turn to customer support."</P><P>&nbsp;</P><P>I got my license from my employer and I honestly need to get the software installed (the same issues go with Maya and Mudbox).</P><P>&nbsp;</P><P>Thanks for any advice,</P><P>Eva</P> Sat, 16 Sep 2017 20:32:05 GMT https://forums.autodesk.com/t5/installation-licensing-forum/unable-to-install-3ds-max-2018/m-p/7385479#M80937 Anonymous 2017-09-16T20:32:05Z https://forums.autodesk.com/t5/installation-licensing-forum/unable-to-install-3ds-max-2018/m-p/7385512#M80938 I'm in moblie mode and unable to provide links but Google autodesk virtual agent and follow the download links to your product. However I dont think Maya 2018 version is there. So you would need to access your autodesk account and change the method to browser download and dont use install now Sat, 16 Sep 2017 21:10:41 GMT https://forums.autodesk.com/t5/installation-licensing-forum/unable-to-install-3ds-max-2018/m-p/7385512#M80938 Mark.Lancaster 2017-09-16T21:10:41Z