topic Re: From Product suite to Collection...O no... in Installation & Licensing Forum

From Product suite to Collection...O no...

Rob67ert — Tue, 10 Oct 2017 06:39:15 GMT

Hi,

We change form a Product Suite licence to a Collection licence.

For the finance department this look great and easy, but...

Do I really have to do a complete reinstall of all the products to change a simple thing as a serial number and product key?

-> https://forums.autodesk.com/t5/installation-licensing/making-the-switch-from-suite-to-collection/m-p/7392475

Please tell me there is a different and less time consuming way to do this.

Very

Re: From Product suite to Collection...O no...

Mark.Lancaster — Tue, 10 Oct 2017 07:34:42 GMT

If the product version is 2017 or 2018 single user subscription you only need to perform a license reset. If multi user just update license file. If pre 2017 version, uninstall/reinstall reqd.

License reset steps

Please note, folders of C:\Programdata and C:\Users\[Username]\Appdata (listed below) are hidden folders and you may need to adjust your viewing settings.

First make sure you're signed out of the desktop app and A360 (both are located in your Windows system tray

On your computer, navigate to

2017 Version: C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F [<Product Key> is the product key of the application you have]

2018 Version: C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2018.0.0.F [<Product Key> is the product key of the application you have]

Delete the LGS.data file.
Navigate to C:\Users\[username]\AppData\Roaming\Autodesk\ folder
Delete the ADUT folder and it's contents

When you start the application, it will prompt you to choose one (that matches your license) of the following:

Login - 30 day trial or CLIC (Cloud Based) licenses
Serial Number - Students, Standalone and Single-User Term Based activation
Network - Network License server for obtaining licenses from a machine on your network

Good luck and report back on your progress

Re: From Product suite to Collection...O no...

Rob67ert — Tue, 10 Oct 2017 10:58:12 GMT

That does not work.
If i follow your instructions I can't give the Product Key.

Re: From Product suite to Collection...O no...

Mark.Lancaster — Tue, 10 Oct 2017 11:04:38 GMT

@Rob67ert

Can you clarify what you mean can't give product key.

With collection, the serial # is based on the number assigned to your collection, product key is for the individual product being activated. Do not use the product key assigned to the collection.

Re: From Product suite to Collection...O no...

Rob67ert — Tue, 10 Oct 2017 11:37:21 GMT

I did what you wrote. But when I start Inventor it is will ask me for a serial number but not for any product key.

Re: From Product suite to Collection...O no...

Mark.Lancaster — Tue, 10 Oct 2017 11:47:01 GMT

@Rob67ert

Share a screen shot of what you're seeing (with no serial # information).

Re: From Product suite to Collection...O no...

Rob67ert — Tue, 17 Oct 2017 05:28:18 GMT

I'm not able to make a screenshot. To get is all to work quickly I just had to uninstall everything and then reinstall.
Maybe there was some other way, but this was the best solution for me at that time.