topic Re: Installation error in Installation & Licensing Forum

Installation error

Anonymous — Thu, 11 Jan 2018 16:04:57 GMT

i am getting error 1603 while installing my autocad software. how can i resolve it? anybody help!!!!

RE: Installation error

Otto — Thu, 11 Jan 2018 16:06:42 GMT

Hello vivekdabas63 and welcome to the Autodesk community!

The Error 1603 is a generic error given by the Microsoft Windows Installer (MSI) when a problem occurred during the installation of your Autodesk product. This error is not specific to any particular Autodesk product, but tends to be specific to the system on which you are installing on.

Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall
Log in as an Administrator
Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter
Temporarily disable your Antivirus software & Firewall
Temporarily disable UAC: Windows 7, Windows 10
Autodesk Virtual Agent (download all the parts)
You can run the software as a Trial by clicking "Try"

Re: Installation error

Mark.Lancaster — Thu, 11 Jan 2018 16:18:27 GMT

@Anonymous

Welcome to the Autodesk User's Community..

Although you were probably unaware of this, but when you post or share stuff here, please make sure it doesn't include your personal information such as your serial #. This is a world wide user forum and that type of info should not be included in your posting. Granted the installation log file helped us to determine your root cause (but it did contain your serial #)... So in the future remove or blur it out before posting. I will have the moderator remove it in order to protect your information.

Next uninstall of C++ information per this article: https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-remove-and-reinstall-Microsoft-Visual-C-Runtime-Libraries.html. Do not install them back on since the next step will do this for you.

There's a couple of ways to properly download and install your Autodesk product to your machine. Please review this article and the solution it provides.

If the installation does fail using the preferred methods, please post your installation log file here so we can review it.

Posting info: Sometimes the installation log file contains the serial # that was assigned to you. Open your log file using Windows Notepad and perform a search on "/SN". Depending on the number of installation attempts, your serial # may be located throughout the log file. If present, remove or "X" out your serial # prior to posting.

Good luck on your installation and report back on your progress.