topic Re: Problems installing Autodesk producs (Windows Installer) in Installation & Licensing Forum

Problems installing Autodesk producs (Windows Installer)

Anonymous — Thu, 08 Feb 2018 09:44:07 GMT

Hi all,

Yesterday I was experiencing severe problems with my Dynamo, so I removed Dynamo. It gave an error while removing Dynamo. After the second time removing it, it was removed. When I reinstalled Dynamo it started to give me errors on the Windows Installer. I've read somewhere that the issue was related to multiple versions of Dynamo on the system, so I removed all the Dynamo related software on my system. This gave no result either.

Figured it might help to do a clean install of Revit 2017 & 2018. So I removed those, cleaned up the registry, left over files, etc.

When trying to reinstall Revit I'm now greeted with the same error I get when trying to reinstall Dynamo.

The Windows Installer screen. I'm figuring the problem lies with Windows Installer, but I can't seem to find the problem itself.

I've tried unregistering and registering the MSIEXEC, but to no avail. I tried renaming the MSI.dll files as described on the Microsoft forum, but it won't rename. I've got admin rights, but it tells me I'm not authorized by a TrustedInstaller.

Right now I can't install Revit anymore or Dynamo. I can't find any solution that works.

Re: Problems installing Autodesk producs (Windows Installer)

mdavis22569 — Thu, 08 Feb 2018 13:10:03 GMT

I would run the Microsoft Fix It .... see if that helps clean up some messes ...

Also, it wouldn't hurt to reinstall your C++'s

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-remove-and-reinstall-Microsoft-Visual-C-Runtime-Libraries.html

This is what I'd recommend without being on your machine

Re: Problems installing Autodesk producs (Windows Installer)

Anonymous — Thu, 08 Feb 2018 13:35:37 GMT

Unfortunatly Microsoft Fix-it doesn't run under Windows 10.

The redistributables I reïnstalled, but to no avail.

So I've resorted to running a clean image of Windows on the computer.

Unfortunatly this problem proved to be harder to resolve than reïnstalling everything.

Re: Problems installing Autodesk producs (Windows Installer)

Mark.Lancaster — Thu, 08 Feb 2018 14:17:24 GMT

@Anonymous

@Anonymous wrote:

Unfortunatly Microsoft Fix-it doesn't run under Windows 10.

What? yes it does.. https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed