topic Re: Educational License Error in Installation & Licensing Forum

Educational License Error

matteo-allegretti — Wed, 05 Apr 2023 10:41:14 GMT

Although on my account page it is written that I have access to Autodesk Educational products until April 4, 2024, when I open Autocad, which I reinstalled after renewing access, it keeps telling me that access has expired and that I have to restart it. I also noticed that this problem occurs to me only for AutoCad, because trying to install another software (Civil3D), the problem did not arise.

Please someone help me, i don't know what to do....

Re: Educational License Error

mdavis22569 — Wed, 05 Apr 2023 13:11:03 GMT

@matteo-allegretti

Share a screenshot of the errror

Re: Educational License Problem

matteo-allegretti — Wed, 05 Apr 2023 13:54:23 GMT

This is what i see when i started AutoCad,

and when I click on Renew Access, it sends me to Autodesk products, where it tells me that the license expires in 2024, as shown in the second image.

And if I go to the product, it tells me to install it, even though I have already installed it.

Re: Educational License Error

mdavis22569 — Wed, 05 Apr 2023 15:17:16 GMT

Hi @matteo-allegretti

So if they are the same account and you're getting this,

I'd reset the license:

How to reset local login cache for Autodesk desktop software | AutoCAD 2022 | Autodesk Knowledge Network

Re: Educational License Error

matteo-allegretti — Wed, 05 Apr 2023 15:32:33 GMT

Thanks a lot for the help, I haven't tried this solution but I will consider it if the problem arises again. I needed a quick fix (being in the middle of a project) and opted to cleanly uninstall Autodesk products and reinstall them.

Thank u again for ur time!!

Re: Educational License Error

claudio.gardosi — Thu, 06 Apr 2023 07:58:46 GMT

I am experiencing a very similar problem with Inventor and Autocad.

I contacted Educational Support, tried to reinstall the software, download the software, and reset the license, but no luck so far.

I am still having the same issue.

Please keep us posted, and let us know if you manage to resolve the problem.