topic Autocad installation error in Installation & Licensing Forum

Autocad installation error

Anonymous — Tue, 06 Mar 2018 14:45:21 GMT

Im having trouble installing autocad. I've tried downloading from AVA. Windows 7 is a fresh install.

Installation ends when direct X runtime starts installing.

I've uploaded the installation temp file

natasha.l — Tue, 06 Mar 2018 19:33:25 GMT

Hello @Anonymous,

Welcome.

Based on the log it is failing on the AutoCAD core product with a 1603 error. This is a generic error that can happen for several reasons.

Please try to uninstall & reinstall by following the steps below:

Make sure your new Windows 7 has the SP1 update applied & verify the Windows 7 OS is fully functioning (you may need to reinstall the OS)
Conduct a Clean Uninstall of the previous installation attempts & use the MSfixitTool to complete it
Reboot the computer & log in as Administrator
Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)

Let us know how it turns out.

Please "Accept As Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

natasha.l — Thu, 08 Mar 2018 16:46:44 GMT

Hello @Anonymous,

I wanted to check-in with you, I hope you were able to resolve the issue.

Please “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Mark.Lancaster — Thu, 08 Mar 2018 16:57:24 GMT