topic Re: VPN connection , Flexnet license manager. Can't connect to the server. in Installation & Licensing Forum

VPN connection , Flexnet license manager. Can't connect to the server.

Anonymous — Tue, 27 Mar 2018 11:48:33 GMT

Hi all

I'am currently trying to work home, connecting to my office network via VPN connection.

I get these messages when I type in my licence server name.

Any Ideas what I could do to make this work?

Regards

Bjarki

Re: VPN connection , Flexnet license manager. Can't connect to the server.

pendean — Tue, 27 Mar 2018 11:59:15 GMT

You need to contact your I.T. folks at work for help with your home connection to work.

Re: VPN connection , Flexnet license manager. Can't connect to the server.

natasha.l — Tue, 27 Mar 2018 23:17:21 GMT

Hello @Anonymous,

Network Licensing over VPN has not been tested by Autodesk yet thus not recommended yet, the information provided may help you resolve the issue.

Please have your IT department review the following information as it is dependant on your environment:

a. If your network(is newer) uses the IPv6 protocol apply the: FNP_IP_PRIORITY environment variable

b. If your network uses the IPv4 protocol: No changes will need to be made

Let us know how it goes.

Please "Accept As Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: VPN connection , Flexnet license manager. Can't connect to the server.

Tony_Michniewicz — Wed, 28 Mar 2018 13:35:18 GMT

Based on the error message, this might be a DNS issue. My suggestion would be to enter the IP address of the license server instead of the server name.

Re: VPN connection , Flexnet license manager. Can't connect to the server.

natasha.l — Wed, 28 Mar 2018 19:04:05 GMT

Hello @Anonymous,

Please let us know how this is going. Please remember to “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.