topic Re: AutoCAD 2019 Won't Start in Installation & Licensing Forum

AutoCAD 2019 Won't Start

Anonymous — Sat, 21 Apr 2018 05:37:48 GMT

Hello everyone,

Yesterday I installed AutoCAD 2019 under my student license, double-clicked on the icon, the welcome screen appeared and just when you would expect the UI to load, the welcome screen disappeared and that's it. Nothing more.

Things I tried without success.

Restarting my machine
Updating Windows - Currently running Windows 10, version 1709.
Updating my Nvidia drivers. Ps, I am running a GTX1060 & a GTX 1080.
Plugging the HDMI cable into the 1080
Plugging it into the 1060
Repairing AutoCAD 2019
Reinstalling AutoCAD 2019
Uninstalling AutoCAD 2019 and installing it again.
Uninstalling it and installing it from the Autodesk Desktop App.
Updating AutoCAD 2019 - Apparently, there was one in the Autodesk Desktop App.
Running it as administrator
Running it in lower version of Windows

I just installed Revit 2019 and it worked like a charm.

If it helps to troubleshoot, I still have the 2018 versions of the two softwares installed as well.

Thank you in advance.

Daniel

Re: AutoCAD 2019 Won't Start

Anonymous — Thu, 02 Aug 2018 17:59:51 GMT

I have the same problem , it keeps loading but nothing else happens.

Re: AutoCAD 2019 Won't Start

natasha.l — Thu, 02 Aug 2018 18:18:10 GMT

Hello @Anonymous,

Sorry to hear this is happening.

You can try another method called a Browser Download, if the other methods have not worked for you.

I have listed some steps to prepare your system for download and installation in case you run into a problem.

Conduct a Clean Uninstall of the previous installation & use the MSfixitTool to complete it
Reboot the computer, make sure apps are not auto running in the background
Log in as Administrator (check your permissions, full control) or create a new profile
Make sure you have an uninterrupted & high-speed connection to the internet
Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)

If the above does not resolve it, try to re-create the event/pull up the error again & locate the event error looking at the date & time, using Event Viewer. Let us know what you find.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: AutoCAD 2019 Won't Start

natasha.l — Fri, 03 Aug 2018 22:08:49 GMT

Hello @Anonymous,

Just checking in with you, hope you were able to resolve this.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: AutoCAD 2019 Won't Start

Anonymous — Fri, 03 Aug 2018 22:15:43 GMT

I have another problem, I uninstalled the program and when I try to install it again , it wants to download the content again although they are on my disk

Re: AutoCAD 2019 Won't Start

Anonymous — Fri, 03 Aug 2018 22:15:57 GMT

I have another problem, I uninstalled the program and when I try to install it again , it wants to download the content again although they are on my disk

Re: AutoCAD 2019 Won't Start

nikm42Q9N — Tue, 30 Oct 2018 12:37:38 GMT

this does not work

Re: AutoCAD 2019 Won't Start

s.deslandes — Tue, 23 Apr 2019 13:24:35 GMT

Me too... except it is only when my computer is not connected to my home office network. It does not start when I am tethering with my phone or on my clients networks. That has got to be simple...

Re: AutoCAD 2019 Won't Start

Mark.Lancaster — Tue, 23 Apr 2019 13:39:07 GMT

@s.deslandes wrote:

Me too... except it is only when my computer is not connected to my home office network. It does not start when I am tethering with my phone or on my clients networks. That has got to be simple...

Your reply is a little confusion and I can't figure out when AutoCAD 2019 works and doesn't work for you. Can you clarify?

Re: AutoCAD 2019 Won't Start

s.deslandes — Tue, 23 Apr 2019 15:00:09 GMT

Autocad 2019 will start only on my office network.when I use my phone for
internet connection using tethering or my client's network (using an
ethernet cable) to connect to the internet it will NOT start. It simply goes
through a couple of screens and slows down the entire computer as if
something gets the CPU very busy.

Re: AutoCAD 2019 Won't Start

s.deslandes — Wed, 24 Apr 2019 22:45:08 GMT

Autocad 2019 will start only on my office network…when I use my phone for internet connection using tethering or my client’s network (using an ethernet cable) to connect to the internet it will NOT start. It simply goes through a couple of screens and slows down the entire computer as if something gets the CPU very busy…