topic Re: Serial Number in Installation & Licensing Forum

Serial Number Invalid

Anonymous — Tue, 08 May 2018 18:45:53 GMT

The serial number you entered in not valid

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Re: Serial Number

Anonymous — Mon, 07 May 2018 17:43:32 GMT

Maybe you should enter the correct serial number for the product you PURCHASED !

Betreff: Serial Number

cadffm — Mon, 07 May 2018 18:52:47 GMT

No, my Serial number that i entered are valid.

If you have license trouble, why not asking the autodesk support?
Look into your Autodesk account for your serial number. Try it again and use cooy&paste.

If that isnt working open a support case.

Re: Serial Number

natasha.l — Mon, 07 May 2018 23:44:17 GMT

Hello @Anonymous,

Please be sure you are using the proper serial number & product key for the license you are activating.

Review this article: Error "Invalid Serial Number" (Stand-Alone Activation)

If the above does not resolve the issue create a support case by:

Accessing Support in Autodesk Account
Completing a Web Support Request

Let us know how it turns out.

Please "Accept As Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Serial Number

natasha.l — Tue, 08 May 2018 18:49:30 GMT

Hello @CitiWest1987,

This issue was resolved I understand you reached out to support. The proper serial number was not used to activate the license under the contract that was purchased.

The article provided explains the most common issues associated with this issue for future visitors of this post.