topic Re: how to get premium license as a student in Installation & Licensing Forum

how to get premium license as a student

Anonymous — Tue, 21 Aug 2018 04:33:33 GMT

I've used EAGLE premium for student license,

but before I knew it, it became EAGLE free.

I don't know how to return to EAGLE premium.

How can I deal?

Re: how to get premium license as a student

rachaelATWH4 — Tue, 21 Aug 2018 11:20:42 GMT

Hello,

Your licensed features will revert to the free version if EAGLE has not been connected to the licensing system for 30 days (It used to be 14 days but assuming you are running a v9 version it'll be 30 days). If this is the case then all you need to do is tell EAGLE to reconnect to the licensing system and you should get your Premium entitlements back again. In the EAGLE control panel at the top right you'll see a drop down box. This will have three options:

1. Either "Go Online" or "Go Offline"

2. License Information

3. Either "Sign In" or "Sign Out"

If you are not signed in ("Sign In" will be the third option in the menu) then go ahead and sign in. It'll pop up a dialog for you to sign in using your Autodesk account (the one with your subscription associated with it).

If you are signed in already it may have gone offline ("Go Online will be the first option in the menu"). Choose the "Go Online" option from the menu and it should connect to the Autodesk license server and obtain a new license token.

Finally, if it's already showing as signed in and online then choose "Sign Out" and then once it has signed out the go and choose "Sign In" again which should force the refresh of the license token.

Best Regards,

Rachael

Re: how to get premium license as a student

Anonymous — Wed, 22 Aug 2018 05:02:22 GMT

Thanks! I tried but I'm still a free member...

Re: how to get premium license as a student

jorge_garcia — Wed, 22 Aug 2018 15:43:45 GMT

Hello @Anonymous,

I hope you're doing well. Go to manage.autodesk.com and login. Do you see an EAGLE entitlement? If you don't then that means your request hasn't been processed. If you do see it, then go ahead and repeat the procedure Rachael gave you.

If it still doesn't work then you may have to delete the currently cached subscription you can find it at the following locations (depending on your OS).

Windows: $HOME\AppData\Roaming\Eagle

MacOS: ~/Library/Application\ Support/Eagle

Linux: ~/.local/share/Eagle

Let me know if there's anything else I can do for you.

Best Regards,

Re: how to get premium license as a student

Anonymous — Thu, 23 Aug 2018 04:47:13 GMT

Hello George,
Thanks and I visited manage.autodesk.com
but how and where can I see an EAGLE entitlement?
Sorry to many quesitons..