topic Re: Revit/AutoCAD 2018 not using Building Design Suite licenses in Installation & Licensing Forum

Revit/AutoCAD 2018 not using Building Design Suite licenses

Anonymous — Thu, 04 Oct 2018 12:17:48 GMT

We have 20 AEC, 20 Revit, 50 BDSP licenses.

Internally, everything is working fine, Revit will use whatever license is available. First it takes AEC, then Product license, finally BDSP.

For all other users, using out network deployment of Revit, it works perfectly over VPN

We have some architects sharing an office. Their IT has deployed all Autodesk products. It works for them, but they use the licensing method where they pay for their usage, we use the fixed amount of licenses mentioned above.

When we try to obtain a Revit license, if there are available AEC or Revit licenses, it will work. If we only have BDSP licenses, Revit says all licenses are in use, and will not start.

Is it possible to configure Autodesk products to only use licenses from certain pools? I've opened a case, but it's hard to troubleshoot; the only way to test is to ensure that all the AEC/Revit licenses are in use

Re: Revit/AutoCAD 2018 not using Building Design Suite licenses

Mark.Lancaster — Thu, 04 Oct 2018 12:25:10 GMT

@Anonymous

If you want to control who gets what license you have to create an option file https://knowledge.autodesk.com/customer-service/network-license-administration/managing-network-licenses/controlling-license-usage/control-network-license-access-using-options-file

However that article still shows the syntax incorrectly (it changed when suites were introduced in 2012).. You would format it like this

Re: Revit/AutoCAD 2018 not using Building Design Suite licenses

Anonymous — Thu, 04 Oct 2018 12:34:23 GMT

Thanks, but I don't want to reserve licenses. I just want this Revit installation to use any available license. For some reason, whatever way this IT company has installed Revit (and AutoCAD), it will only use AEC or Revit licenses. It will refuse to BDSP licenses.

Re: Revit/AutoCAD 2018 not using Building Design Suite licenses

Mark.Lancaster — Thu, 04 Oct 2018 12:36:51 GMT

@Anonymous

Was the entire license file created at the same time. If you go here http://www.licenseparser.com/ and open your license file, does the create date all the same or different?

Re: Revit/AutoCAD 2018 not using Building Design Suite licenses

Anonymous — Thu, 04 Oct 2018 12:58:26 GMT

The license file was generated by Autodesk support and is working flawlessly for our own Revit deployment.

Everything looks fine in licenseparser.

It's just this specific Revit deployment, configured by another company, that will not accept our BDSP licenses.

Re: Revit/AutoCAD 2018 not using Building Design Suite licenses

Mark.Lancaster — Thu, 04 Oct 2018 13:01:26 GMT

@Anonymous

What message are these individuals seeing when they can't get a license? Is there an error code? Can you provide the debug log (config service tab/lmtools)

Re: Revit/AutoCAD 2018 not using Building Design Suite licenses

Anonymous — Thu, 04 Oct 2018 13:07:01 GMT

This is what appears in the license server log

12:59:59 (adskflex) DENIED: "85950RVT_F" saba@WS02 (Licensed number of users already reached. (-4,342))

12:59:59 (adskflex) DENIED: "86917RVT_2018_0F" saba@WS02 (Licensed number of users already reached. (-4,342))

12:59:59 (adskflex) DENIED: "86815AECCOL_T_F" saba@WS02 (Licensed number of users already reached. (-4,342))

12:59:59 (adskflex) DENIED: "86917RVT_2018_0F" saba@WS02 (Licensed number of users already reached. (-4,342))

And when we have available AEC/Revit licenses.

14:18:21 (adskflex) DENIED: "85950RVT_F" saba@WS02 (Licensed number of users already reached. (-4,342))

14:18:21 (adskflex) DENIED: "86917RVT_2018_0F" saba@WS02 (Licensed number of users already reached. (-4,342))

14:18:21 (adskflex) OUT: "86815AECCOL_T_F" saba@WS02

14:18:21 (adskflex) OUT: "86917RVT_2018_0F" saba@WS02

Re: Revit/AutoCAD 2018 not using Building Design Suite licenses

Mark.Lancaster — Thu, 04 Oct 2018 13:07:51 GMT

@Anonymous

What version is your license manager? And can you share the entire log and not bits and pieces.