topic Re: Network License Not Available. Error [-4.132.0] in Installation & Licensing Forum

Network License Not Available. Error [-4.132.0]

Anonymous — Tue, 09 Oct 2018 13:55:58 GMT

Hi,

I'm trying to open Civil 3D 2017 and when i do it keeps coming up with the following message: 'Network License Not Available. Error [-4.132.0]'

Error

I have verified that the license server is active and that it has a license available. This happens approximately once a week and always works correctly the next day, without restarting the server

I'm sure the license server works at that time as it is serving licenses for other Autodesk applications

Does anyone know how to solve this problem?

Thanks

Re: Network License Not Available. Error [-4.132.0]

Mark.Lancaster — Tue, 09 Oct 2018 13:59:33 GMT

@Anonymous

Welcome to the Autodesk User's Community..

-4 means there's no available license. Can you provide the debug log file as indicated in the config service tab of your license manager.

Re: Network License Not Available. Error [-4.132.0]

natasha.l — Tue, 09 Oct 2018 18:00:32 GMT

Hello @Anonymous,

You may need to verify & check a few things to make sure there is no interference with the license manager outlined here, Network licensing error [-4.132.0] when starting the software.

You can create a options file with a license timeout to see if that helps so that licenses are returned after a specific time of inactivity.

Also, check:

When you are experiencing difficulty pulling licensing from the network server verify the connectivity to the server from the computer(s) as described below:

Checking the network connection to the license server

If you have a firewall between the license server(s) and the client computers, you need to open some TCP/IP ports on the server for better license communication or due to other non-Autodesk Services.

Open port 2080 for adskflex, and open ports 27000 through 27009 for lmgrd.

Try to pull a license from the client computer

Test the client computer & try to pull a license
Go to LMtools Server Status Tab > Perform Status Enquiry & check the licenses pulled

If you continue to have an issue please locate the Config Services Tab > View Log Button. Also, include Server Status Tab > Perform Status Enquiry Please attach the results.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Network License Not Available. Error [-4.132.0]

natasha.l — Wed, 10 Oct 2018 21:23:23 GMT

Hello @Anonymous,

Just checking in with you, hope you were able to resolve this.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.