topic Re: Can't download autodesk sketchbook on my pc in Installation & Licensing Forum

Can't download autodesk sketchbook on my pc

Anonymous — Fri, 12 Oct 2018 19:06:17 GMT

Hello!!

So I've been very happy hearing about how sketchbook is now free and will soon be getting a drawing tablet so I can start doing digital art. I have a pc and I tried installing Autodesk sketchbook on the Microsoft store but I couldn't open it. Apparently I needed to have specific requirements on my pc for me to open the sketchbook app.

I hope I can receive help to fix this problem so I can be able to draw digitally ! Thank you~

Re: Can't download autodesk sketchbook on my pc

Mark.Lancaster — Sun, 14 Oct 2018 16:15:16 GMT

@Anonymous

Welcome to the Autodesk User's Community..

So it sounds like your machine doesn't meet the min requirements. What is your machine specs?

Re: Can't download autodesk sketchbook on my pc

pendean — Mon, 15 Oct 2018 17:29:48 GMT

Like the error states, you need to have Windows10-64bit installed, not WIndows 32bit, before you can use that app.

Read this https://support.microsoft.com/en-us/help/15056/windows-7-32-64-bit-faq

Re: Can't download autodesk sketchbook on my pc

Anonymous — Fri, 28 Dec 2018 23:29:37 GMT

Microsoft Store won't download apps to a Windows 10 PC (64) for a lot of people. Makes no sense but I can not download anything from the Microsoft Store. I click on "Get It" and nothing happens. This has been going on for ages despite multiple emails to Microsoft and 1000's of user complaints. Very frustrating.

Re: Can't download autodesk sketchbook on my pc

leowarren34 — Sat, 29 Dec 2018 20:20:07 GMT

Have you tried installing from Autodesk AVA?

Re: Can't download autodesk sketchbook on my pc

Anonymous — Sat, 29 Dec 2018 20:35:18 GMT

Thanks Leo. Didn't know what AVA was (have since found out). I was able to download Sketchbook through an alternate download site that bypasses Microsoft Store (thankfully). All's good now. Just love Sketchbook. Thanks again for taking the time to help out.

Mark

Re: Can't download autodesk sketchbook on my pc

leowarren34 — Sun, 30 Dec 2018 11:51:44 GMT

Anytime, happy to help, I should have known better to fully type out Autodesk Virtual Agent rather than AVA...

Re: Can't download autodesk sketchbook on my pc

Anonymous — Thu, 16 Jan 2020 17:07:31 GMT

Hi! I'm having the same problem... where did you find the app?? Can you help me? thanks

Re: Can't download autodesk sketchbook on my pc

Mark.Lancaster — Thu, 16 Jan 2020 17:36:48 GMT

@Anonymous

Welcome to the Autodesk User's Community..

Here: https://sketchbook.com/thankyou

Re: Can't download autodesk sketchbook on my pc

Anonymous — Thu, 16 Jan 2020 20:34:59 GMT

I just went to sketchbook.com and clicked on download.