topic try to contact Geoffrey Lorenz - eStore Support Specialist in Installation & Licensing Forum

try to contact Geoffrey Lorenz - eStore Support Specialist

Anonymous — Fri, 26 Oct 2018 18:15:19 GMT

Since Tuesday I'm trying to contact Geoffrey Lorenz, Support Specialist from the eStore. He has send me mails trying to solve my installation-problem, but I can't reply. Maybe he can send me another mail-adress, so I can send him my solution for installing a home-license.

Perhaps someone from Autodesk can forward this message to him?

Re: try to contact Geoffrey Lorenz - eStore Support Specialist

Mark.Lancaster — Fri, 26 Oct 2018 18:19:09 GMT

@Anonymous

This is not Autodesk.. This is a mainly a peer to peer network forum where users assist other users.

Re: try to contact Geoffrey Lorenz - eStore Support Specialist

geoffrey.lorenz — Mon, 29 Oct 2018 08:21:37 GMT

Hi Wim,

I did not receive any answers from the previous case you opened.

I just received your new support case and it seems your issue is now solved, you wrote me you managed to install the English version.

Let's continue through the support case you opened and close this post as solved.

Thank you for the follow up.

Re: try to contact Geoffrey Lorenz - eStore Support Specialist

Anonymous — Tue, 30 Oct 2018 07:16:39 GMT

I know but I couldn't contact Geoffrey by mail, so I tried this way. With succes.