topic Re: Export Screening in Installation & Licensing Forum

Export Screening

dcrarch — Tue, 13 Nov 2018 12:48:19 GMT

I am undergoing "standard export screening" AGAIN. I do not export files through AutoCAD. I am locked out of my software AGAIN and deadlines are looming. Autodesk "resolved" this once before but here I am again. I am seriously thinking about not renewing my subscription. I would rather own software that is not controlled by a host.

Re: Export Screening

pendean — Tue, 13 Nov 2018 14:13:47 GMT

No idea what that means at all: what is the exact error message say if any, what is your LT version and what is your Windows OS version?

Re: Export Screening

robBouch — Tue, 13 Nov 2018 16:31:01 GMT

Hello @dcrarch

Welcome to the community!

Can you please provide a screen shot of what you are seeing?

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: Export Screening

PaulJTaylor — Tue, 13 Nov 2018 16:48:03 GMT

I am having the same issue yet again with LT2018. I was advised to download the LT2019 trial version and still have the same issue with this!!!

Re: Export Screening

PaulJTaylor — Tue, 13 Nov 2018 16:51:44 GMT

I am also getting the same problem

Re: Export Screening

robBouch — Tue, 13 Nov 2018 17:18:27 GMT

Hello @PaulJTaylor and @dcrarch

I apologize for this inconvenience. I have been told that the issue has been resolved. Can you please confirm?

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: Export Screening

robBouch — Wed, 14 Nov 2018 15:42:25 GMT

Hello @dcrarch and @PaulJTaylor

I'm just checking in again to see if you need more help with this. Can you please confirm that this issue is resolved?

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Re: Export Screening

PaulJTaylor — Wed, 14 Nov 2018 16:42:07 GMT

This issue was resolved thankyou.