topic Re: When launching an AutoCAD Product, the software freezes in Installation & Licensing Forum

When launching an AutoCAD Product, the software freezes

MH_SHADNIA — Wed, 05 Jul 2023 07:28:22 GMT

When I launch an AutoCAD 2024 Product, the software freezes

No error message shown
Autocad 2024 is uptodate
graphics card driver is up to date
I delete temporary files
other autodesk product ( revit 2024 , Naviswork2024 ) work without Problem

please help me!

Re: When launching an AutoCAD Product, the software freezes

ennujozlagam — Wed, 05 Jul 2023 08:25:40 GMT

check here and see if helps. thanks

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Program-appears-to-freeze-or-hang-during-startup.html

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Program-crashes-using-random-commands.html

Re: When launching an AutoCAD Product, the software freezes

MH_SHADNIA — Wed, 05 Jul 2023 09:38:43 GMT

Hello Thank you for following up Before I raised the issue, I read and tried the AutoCAD guide, but the problem was not resolved.

It takes about 10 minutes for AutoCAD to come out of the frozen state. This happens to open any AutoCAD file. It is very annoying. Besides, it wastes my time

Re: When launching an AutoCAD Product, the software freezes

ennujozlagam — Wed, 05 Jul 2023 09:45:09 GMT

it could be a bugs?

try to contact autodesk technical support

Re: When launching an AutoCAD Product, the software freezes

MH_SHADNIA — Wed, 05 Jul 2023 09:48:33 GMT

thank you

Re: When launching an AutoCAD Product, the software freezes

ennujozlagam — Wed, 05 Jul 2023 09:49:32 GMT

no worries. thanks

Re: When launching an AutoCAD Product, the software freezes

Simon_Weel — Thu, 06 Jul 2023 07:01:17 GMT

On the screen shot, I see a 'spinner' that looks suspiciously similar to the one that presents the Login window. So my guess is, it's 'calling home' (to check the license) and it takes a looooong time for someone to 'pick up the phone'....