topic Re: License Activation in Installation & Licensing Forum

License Activation

MohamedR.Nasreldeen — Sun, 03 Feb 2019 05:42:06 GMT

I've got a serial number and product key from autodesk student software (for civil 3d 2019) , but it doesn't work with civil 3d 2019 , and it still in trial version.

please help

Re: License Activation

DarrenP — Sun, 03 Feb 2019 15:20:35 GMT

did you download the right product?

post a screenshot of the error your seeing

Re: License Activation

MohamedR.Nasreldeen — Sun, 03 Feb 2019 17:47:54 GMT

Hi @DarrenP

of course I downloaded the setup file from autodesk student software.

the screen is attached

Re: License Activation

leowarren34 — Sun, 03 Feb 2019 20:32:22 GMT

Firstly EDU has a tendancy with having issues but they tend to get sorted quickly,

Seconndly does the license appear in https://manage.autodesk.com.

Re: License Activation

MohamedR.Nasreldeen — Mon, 04 Feb 2019 04:38:44 GMT

it has been solved by autodesk technical support...

Thanks for your help.

Re: License Activation

leowarren34 — Mon, 04 Feb 2019 20:06:39 GMT

Anytime, happy to help,

Have a nice day!