https://forums.autodesk.com/t5/installation-licensing-forum/error-on-the-update-information-part/m-p/12117405#M5409 <P><STRONG>Steps to reproduce</STRONG><BR />THE CONTINUE BUTTON IS NOT AVAILABLE, IT KEEPS GREY AND I CANNOT CONTINUE THE PROCESS TO REFRESH INFORMATION<BR /></P><BR /><P><STRONG>Expected results</STRONG><BR />CONTINUE<BR /></P><BR /><P><STRONG>Actual results</STRONG><BR />NOTHING<BR /></P><BR /><P><STRONG>URL where issue occurs</STRONG><BR /><A href="https://www.autodesk.com.br/education/edu-software/overview?sorting=featured&amp;filters=individual" target="_blank">https://www.autodesk.com.br/education/edu-software/overview?sorting=featured&amp;filters=individual</A></P><BR /><P><STRONG>Browser</STRONG><BR />Chrome</P><BR /><P><STRONG>OS</STRONG><BR />Windows</P><BR /> Fri, 21 Jul 2023 13:59:17 GMT pedro.snifler 2023-07-21T13:59:17Z https://forums.autodesk.com/t5/installation-licensing-forum/error-on-the-update-information-part/m-p/12117405#M5409 <P><STRONG>Steps to reproduce</STRONG><BR />THE CONTINUE BUTTON IS NOT AVAILABLE, IT KEEPS GREY AND I CANNOT CONTINUE THE PROCESS TO REFRESH INFORMATION<BR /></P><BR /><P><STRONG>Expected results</STRONG><BR />CONTINUE<BR /></P><BR /><P><STRONG>Actual results</STRONG><BR />NOTHING<BR /></P><BR /><P><STRONG>URL where issue occurs</STRONG><BR /><A href="https://www.autodesk.com.br/education/edu-software/overview?sorting=featured&amp;filters=individual" target="_blank">https://www.autodesk.com.br/education/edu-software/overview?sorting=featured&amp;filters=individual</A></P><BR /><P><STRONG>Browser</STRONG><BR />Chrome</P><BR /><P><STRONG>OS</STRONG><BR />Windows</P><BR /> Fri, 21 Jul 2023 13:59:17 GMT https://forums.autodesk.com/t5/installation-licensing-forum/error-on-the-update-information-part/m-p/12117405#M5409 pedro.snifler 2023-07-21T13:59:17Z https://forums.autodesk.com/t5/installation-licensing-forum/error-on-the-update-information-part/m-p/12131749#M5410 <P>Try using Google Chrome in Incognito Mode</P> <P>&nbsp;</P> <P><A href="https://www.google.com/search?q=google+incognito+mode&amp;rlz=1C1ONGR_enUS1013US1013&amp;oq=google+incognito+mode&amp;gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBCDg3MzJqMGo3qAIAsAIA&amp;sourceid=chrome&amp;ie=UTF-8" target="_blank">https://www.google.com/search?q=google+incognito+mode&amp;rlz=1C1ONGR_enUS1013US1013&amp;oq=google+incognito+mode&amp;gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBCDg3MzJqMGo3qAIAsAIA&amp;sourceid=chrome&amp;ie=UTF-8</A></P> Thu, 27 Jul 2023 18:27:17 GMT https://forums.autodesk.com/t5/installation-licensing-forum/error-on-the-update-information-part/m-p/12131749#M5410 mdavis22569 2023-07-27T18:27:17Z