topic Re: maya2019 fixation problem "installation failed " in Installation & Licensing Forum

maya2019 fixation problem "installation failed "

Anonymous — Wed, 20 Feb 2019 18:10:21 GMT

I have a problem when installing the maya on my machine and you receive a message "installation failed "

- maya2019
-mac os

natasha.l — Thu, 21 Feb 2019 16:22:21 GMT

Hello @Anonymous,

Thank you for posting & sharing this with us, but can you locate the Install Log it will provide information on where the install failed.

From the Menu Bar select Go - Go To Folder and then access the following paths:
/var/tmp/Autodesk
/private/var/tmp/Autodesk
The log will be named after the Autodesk application
Please attach the log to your reply

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

leowarren34 — Thu, 21 Feb 2019 20:30:25 GMT

Just a quick check: Are you installing as admin with AV disabled?

natasha.l — Wed, 27 Feb 2019 00:51:23 GMT

Hello @Anonymous,

Just checking in with you, hope you were able to resolve this.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.