topic An operating system restart is pending...Custom or not in Installation & Licensing Forum

An operating system restart is pending...Custom or not

enviroSZPCZ — Wed, 26 Jul 2023 15:44:50 GMT

I have searched & completed all the suggestions from autodesk, the forums, & elsewhere

Windows 11

i9-10900X

32gb RAM

Quadro P2200

800gb free

I have downloaded the install & a custom with no luck.

I have removed 2015-2022 Redistributable & cleared the registry of the auto-update key.
I was able to to run the non-custom with a "-q" and that installed Autodesk Access & an Identity upgrade.
I tried "
C:\Autodesk\{137904BB-6878-450F-B571-D819324CEBB8}\image\installer.exe -i deploy --offline_mode --ui_mode full -o C:/Autodesk\{137904BB-6878-450F-B571-D819324CEBB8}\image\Collection.xml --installer_version 1.41.0.249 REBOOT=ReallySuppress" for the shortcut (there is no bat file as the documentation states)
Fastboot is disabled
I have rebooted 10+ times😠
Windows is full up to date & no reboots are necessary.

Help!

Autodesk was installed but it was removed weeks ago (don't ask). Prior to trying to install, I removed all remnants via appwiz.cpl, deleted c:\autodesk, c:\program files\autodesk, c:\program files (x86)\autodesk

Re: An operating system restart is pending...Custom or not

Darin.Green — Wed, 26 Jul 2023 16:56:44 GMT

@enviroSZPCZ

This is a known issue for years. However, a reboot will typically work. In this case, you can delete the PendingFileRenameOperations from the Registry

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager/PendingFileRenameOperati

We typically, do this for Vault Installs as documented here: "Reboot Needed" when running Vault Server installation system check (autodesk.com)

Re: An operating system restart is pending...Custom or not

enviroSZPCZ — Wed, 26 Jul 2023 17:56:35 GMT

I did not have the key. I did have the auto-update key again, which I removed & it started the install....but it got to 4%. Reversed itself & gave me Error 131133. Which I cannot find any records of?

Re: An operating system restart is pending...Custom or not

Mohamed_Abdelraof — Fri, 11 Aug 2023 04:16:44 GMT

I have tried all these solutions, but unfortunately, none have worked...is there anyway else to solve this problem?

Re: An operating system restart is pending...Custom or not

pendean — Fri, 11 Aug 2023 13:04:38 GMT

@Mohamed_Abdelraof wrote:

I have tried all these solutions, but unfortunately, none have worked...is there anyway else to solve this problem?

PC/laptop wipe and reinstall/reimage if an all new user-login "start over" is not working either.