topic Re: CANNOT DOWNLOAD in Installation & Licensing Forum

CANNOT DOWNLOAD

Anonymous — Thu, 09 May 2019 14:37:45 GMT

HI I CANNOT DOWNLOAD LT FROM MY ACCOUNT

Re: CANNOT DOWNLOAD

rkmcswain — Thu, 09 May 2019 14:40:02 GMT

Why not? What is stopping you? Screen shots? Error messages? Anything else? We can't see your monitor.

Re: CANNOT DOWNLOAD

pendean — Thu, 09 May 2019 15:16:02 GMT

... you can also seek a download link from here https://ava.autodesk.com/

Re: CANNOT DOWNLOAD

pendean — Thu, 09 May 2019 15:18:58 GMT

@rkmcswain Autodesk is announcing this at the moment in some of these forums:

"Some customers may experience delays managing users, assigning software permissions, or downloading software. In some cases, access to current software subscriptions may be affected. We apologize for the inconvenience while we work to resolve this issue."

Re: CANNOT DOWNLOAD

rkmcswain — Thu, 09 May 2019 17:11:01 GMT

It would be nice if they would add those services to this page:

https://health.autodesk.com/