topic Accessing User Management - Missing (May 2019) in Installation & Licensing Forum

Accessing User Management - Missing (May 2019)

Anonymous — Wed, 15 May 2019 19:45:42 GMT

Is this still an artifact from yesterday's licensing snafus?
My user account management item menu is missing entirely.
Meaning I cannot assign the software to a user, including myself.

Re: Accessing User Management - Missing (May 2019)

natasha.l — Wed, 15 May 2019 20:58:11 GMT

Hello @Anonymous,

Sorry for the inconvenience. Your account has been re-synced to see if it corrects the issue.

I will have to submit a service request on your behalf if it didn't fix it.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Accessing User Management - Missing (May 2019)

Anonymous — Wed, 15 May 2019 20:04:53 GMT

That worked, Thank You

Re: Accessing User Management - Missing (May 2019)

natasha.l — Wed, 15 May 2019 21:00:37 GMT

Hello @Anonymous,

That's great to hear. Fantastic!

Thank you for posting to the forums & clicking the Accept Solution.

Re: Accessing User Management - Missing (May 2019)

Anonymous — Mon, 05 Aug 2019 06:29:30 GMT

Hi,

Similar issue here, is there any chance you can resync our account?

Thanks,

Mac