topic Re: Change Licensing from Network to Single-User in Installation & Licensing Forum

Change Licensing from Network to Single-User

r_stanger — Tue, 22 Aug 2023 10:57:29 GMT

Hello,

we have changed our licensing-agreement from network to single-user.

All users have an autodesk account and the products are correct assigned in the autodesk-management.

The old network-licence-service is deactivated.

When the users now start revit, the program shows a error-message (see attachments).

What can I do, to fix this problem.

Re: Change Licensing from Network to Single-User

DarrenP — Tue, 22 Aug 2023 11:01:09 GMT

you will have to reset the licensing: https://forums.autodesk.com/t5/installation-licensing/how-to-reset-autodesk-2020-2024-licensing/td-p/11859876

Re: Change Licensing from Network to Single-User

mdavis22569 — Tue, 22 Aug 2023 11:55:35 GMT

If it's 2023 and up .. try the Reset here

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-reset-local-login-cache-for-Autodesk-desktop-software.html

and

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-change-or-reset-licensing-on-your-Autodesk-software.html

Re: Change Licensing from Network to Single-User

Simon_Weel — Tue, 22 Aug 2023 12:10:23 GMT

Download the Licensingsupporttool. Unpack it. Execute

AdskLicensingSupportTool.exe --resetlicensemethod ALL:USER

on all machines and you've switched all installed Autodesk software (as of version 2017) to a User License. And if you have to switch back to network:

AdskLicensingSupportTool.exe --resetlicensemethod ALL:NETWORK