topic What is adSSO.exe ? in Installation & Licensing Forum

What is adSSO.exe ?

Anonymous — Fri, 14 Jun 2019 13:08:53 GMT

Hi, each time I open max, there is several adSSO.exe processus, which slowdown max.

I need to kill them, but they come back...

Any idea AD ?

Is it for reporting errors ?

Is it possible to trash the whole "Autodesk AdSSO" folder without having problems with max ?

Re: What is adSSO.exe ?

irishman_team_kilber — Fri, 14 Jun 2019 13:47:40 GMT

are you running 3ds max on windows or mac if mac then it's a mac error adSSO-v2 is Autodesk licensing component.

https://forums.autodesk.com/t5/autocad-for-mac-forum/adsso-v2-is-not-responding/td-p/7069888

Re: What is adSSO.exe ?

Anonymous — Fri, 14 Jun 2019 14:19:15 GMT

Hi, no I'm running Win7...

Can I trash all the folder with .exe ?

Re: What is adSSO.exe ?

irishman_team_kilber — Fri, 14 Jun 2019 14:25:43 GMT

what version of 3ds max do you have? i would not tell you to do something unless i work for autodesk so i would wait until an autodesk empolyee comes in and see this thread @brentscannell can you help with this thread please

Re: What is adSSO.exe ?

Anonymous — Fri, 14 Jun 2019 14:46:55 GMT

Hi, its 3dsmax 2019...

Re: What is adSSO.exe ?

brentscannell — Fri, 14 Jun 2019 15:06:47 GMT

I can't tell you that there won't be any side effects of deleting all traces of adSSO, but it does seem abnormal that its launching so many parallel processes and bogging your system down. May I ask that you post this question over in the installation and licensing forum?

https://forums.autodesk.com/t5/installation-licensing/bd-p/24

Re: What is adSSO.exe ?

hagen.deloss — Fri, 14 Jun 2019 17:55:54 GMT

@Anonymous

I transferred this post to the I&L forum, perhaps @natasha.l or @Mark.Lancaster can provide some further insights to this question!

Re: What is adSSO.exe ?

natasha.l — Tue, 11 Aug 2020 19:40:21 GMT

Hello @Anonymous,

This is a old post that I would like to provide a response.

Autodesk has used ADSSO since 2016 the latest updates have helped resolve the "instances" issue mentioned in the original post above. It stands for Active Directory Single Sign On service. We refer to it as AdSSO it is a part of our licensing technology, it is a requirement for Desktop Licensing & is included in our product installers.

It is an authentication scheme that allows a user to login with a single ID and password & gain access to a system or platform. It also includes a directory service that provides network administration and security of our software.

Autodesk also provides advanced Enterprise SSO(Premium Plan) which enables users to login to Autodesk services with enterprise credentials, it recognizes your organisation based on email address, and redirects you to your company login page.

Re: What is adSSO.exe ?

mathew.street — Thu, 16 Jul 2020 07:31:21 GMT

Hello,

I am having a similar issue to the original poster. AdSSO appearing in the task manager at start up, Revit just hanging on the splash screen.

Our company use Windows App-V to run software. Could this have something to do with it?

Many thanks,

Mat

Re: What is adSSO.exe ?

FJGutierrez23 — Fri, 02 Oct 2020 19:13:02 GMT

I also notice this happens to our computers. We have had to go as far as to reinstall Revit a few times when things lock up. We never had this problem when we had standalone licensing. If you ask me the problem is your new licensing features. Let's start looking at those and maybe we can resolve the problem. It would be nice if you didn't make the life of those of us paying for your software so hard!

Re: What is adSSO.exe ?

efoxSMI — Thu, 29 Oct 2020 20:51:43 GMT

Agree! I'm getting multiple instances of this running in AutoCAD 2020 so apparently that wasn't fixed after all.

Re: What is adSSO.exe ?

Anonymous — Fri, 30 Oct 2020 09:19:31 GMT

Do you have the latest adSSO update?

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/simplecontent/content/autodesk-single-sign-component-update-for-2020-2021-product-versions.html

Re: What is adSSO.exe ?

efoxSMI — Fri, 30 Oct 2020 13:58:36 GMT

Yes we do but my comment was incorrect on that point. I'm getting multiple instances of Google security update running within AutoCAD and I confused the two when replying. Oops. Thanks for your reply.

Re: What is adSSO.exe ?

bmrnksi — Thu, 05 Nov 2020 20:15:07 GMT

is it possible to run the latest version of adSSO and use it with AutoCAD 2017? Due to a dependency with another application, I'm not able to run newer AutoCAD versions, and it appears AutoCAD 2017 should work with Enterprise SSO, but for me Azure is showing failures due to Device Authentication requirement.

What I'm wondering is, if I upgrade to the latest adSSO, will it resolve my problem?

-bmrnksi