topic Re: Revit Installation fails - Code 1603 in Installation & Licensing Forum

Revit Installation fails - Code 1603

Anonymous — Fri, 28 Jun 2019 15:07:37 GMT

I can't install revit, i was using a trial version and it stopped working and i tried to reinstall it but since then i've got this error, even in the student version. I've done a clean uninstall, tried uninstall every C++ version but if im right the log doesn't indicate that the problem is it, so i don't know what to do and can't format windows now.

Even the Diagnostic Assistant crash... as you can see in the files attached.

Re: Revit Installation fails - Code 1603

natasha.l — Fri, 28 Jun 2019 16:18:21 GMT

Hello @Anonymous,

Usually a python error like this indicates corrupted temp files, please follow the step below:

Conduct a Clean Uninstall of the previous installation & use the MSfixitTool to complete it
Reboot the computer, make sure apps are not auto running in the background
Log in as Administrator (check your permissions, full control) or create a new profile
Make sure you have an uninterrupted & high-speed connection to the internet
*Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Revit Installation fails - Code 1603

Anonymous — Fri, 28 Jun 2019 16:41:25 GMT

I already did all of it(except trying to install in a new user because this way i think i coudn't acess the files from primary user correctly). Forgot to mention that im installing from the "offline" downloader the one which first download the files and then i can install. Downloaded from autodesk downloader manager.

Re: Revit Installation fails - Code 1603

natasha.l — Fri, 28 Jun 2019 23:18:33 GMT

Hello @Anonymous,

If you are using old download files try deleting them & downloading them from your Autodesk Account again.

You may also want to try the Microsoft Account troubleshooter it seems your profile may be restricting access to user folders that the installer needs full control permissions too.

The software needs Administrator rights during installation & at first launch after installation. Also set up the application to run as Administrator.

Microsoft "Run as administrator" and Autodesk software issue ...

Unable to run AutoCAD as a restricted user | AutoCAD | Autodesk ...

How to set a program to run as administrator | Search | Autodesk ...

Local administrator rights and running Autodesk software | AutoCAD ...

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Re: Revit Installation fails - Code 1603

Mark.Lancaster — Sun, 30 Jun 2019 01:53:02 GMT

@Anonymous

Welcome to the Autodesk User's Community..

We would need to see this log Autodesk Revit 2020 Install.log if you are still experiencing an issue.

Re: Revit Installation fails - Code 1603

Anonymous — Mon, 01 Jul 2019 23:47:40 GMT

Sir my log is attached from the beginning, first post. Please take a look

Re: Revit Installation fails - Code 1603

Mark.Lancaster — Mon, 01 Jul 2019 23:56:55 GMT

Yes I know but I asked for a different one. Setup log is the overall installation log but I need the actual application install log file. It has the word install in it.

Re: Revit Installation fails - Code 1603

Anonymous — Tue, 02 Jul 2019 00:02:04 GMT

Oh, i see. Sorry, but where can I find it?

I'm trying to install right now on a new windows user and for what I'm seeing it will fail again

Re: Revit Installation fails - Code 1603

Anonymous — Tue, 02 Jul 2019 00:32:06 GMT

Here. This is from the old user installation, but the one on the new user failed too...

Re: Revit Installation fails - Code 1603

Mark.Lancaster — Tue, 02 Jul 2019 12:46:46 GMT

@Anonymous

As I suspected its failing on the new licensing mechanism. What do you see under this folder C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\

Re: Revit Installation fails - Code 1603

Anonymous — Wed, 03 Jul 2019 14:33:49 GMT

Thats it, i solved it a couple days ago following your answer in this topic. Thank you for your help

https://forums.autodesk.com/t5/installation-licensing/revit-2020-installation-failure-code-1603/m-p/8787727#M222484

Go here C:\ProgramData\Autodesk\AdskLicensingService\AdskLicensingService.data and open that file.. Is it empty? Or does it not existing.. In either case (empty or not there)... OPen in notepad and put this statement in

{"Addr":"127.0.0.1:63467","AutoPickFreePort":true}