topic Re: CFD 2019 crashes on startup (access violation, error 0xC0000005) in Installation & Licensing Forum

CFD 2019 crashes on startup (access violation, error 0xC0000005)

Anonymous — Fri, 28 Jun 2019 23:51:47 GMT

I recently installed CFD 2019 Ultimate as I have a student license besides Inventor 2020 Pro, which is working perfectly fine, but when I started up CFD at the first time, I got a crash with a dump file, which said "The thread tried to read from or write to a virtual address for which it does not have the appropriate access." and error 0xC0000005. Also, I noticed that the serial num in the dmpuserinfo.xml is not matching with my serial num. As I cannot access the program to change that, how can this be solved?

Re: CFD 2019 crashes on startup (access violation, error 0xC0000005)

Anonymous — Mon, 01 Jul 2019 12:34:06 GMT

Which version do you have?

I would say that if you have the latest version then try to reinstall CFD and see if it solves the problem.

Re: CFD 2019 crashes on startup (access violation, error 0xC0000005)

Anonymous — Mon, 01 Jul 2019 12:53:41 GMT

I tried reinstalling it multiple times, twice clear uninstalled, twice the whole autodesk library uninstalled. Checked registers, I have the latest version, CFD 2019 Ultimate.

Re: CFD 2019 crashes on startup (access violation, error 0xC0000005)

Mark.Lancaster — Tue, 02 Jul 2019 12:17:52 GMT

@Anonymous

See this https://knowledge.autodesk.com/support/cfd/troubleshooting/caas/sfdcarticles/sfdcarticles/CFD-crashes-upon-startup-and-generates-a-CER.html and https://forums.autodesk.com/t5/installation-licensing/autodesk-cfd-2019-crashes-on-launch/td-p/7996868

Re: CFD 2019 crashes on startup (access violation, error 0xC0000005)

Anonymous — Tue, 02 Jul 2019 14:13:48 GMT

Tried both, twice, didn't work.