topic Re: error when using webinstall.exe in Installation & Licensing Forum

error when using webinstall.exe

michael.kolominsky — Thu, 11 Jul 2019 13:53:37 GMT

Hello,

I have used Download option for AutoCAD Plant 3D 2019 and was able to download AutodeskDownloadManager_webinstall.exe. I tried to run it and received the following error message:

"Something is preventing the software from downloading. Please contact your system administrator"

I then downloaded the same software using Browser option and was able to install the software.

Why would Webinstall.exe not work? Please help

Thanks

Re: error when using webinstall.exe

Mark.Lancaster — Thu, 11 Jul 2019 14:26:27 GMT

@michael.kolominsky

Never use the web installer method.. Has 2 many failures... If one little hiccup occurs in that communication, the installation fails.

There's a couple of ways to properly download and install your Autodesk product to your machine. Please review this article .

Re: error when using webinstall.exe

michael.kolominsky — Thu, 11 Jul 2019 14:55:53 GMT

excellent! thanks Mark

Re: error when using webinstall.exe

michael.kolominsky — Mon, 15 Jul 2019 13:07:49 GMT

Hello Mark,

Thanks for your reply. In your article you referenced Prerequisite Checker. When installed, it only checked for products released between 2014-2017. Do you know of the latest Prerequisite Checker I can use that checks for system requirements for AutoDesk products beyond 2017?

Thank you

Michael